About MIT Sloan

Jeanne W. Ross

Director
Center for Information Systems Research

Biography

Jeanne W. Ross is Director and Principal Research Scientist at the MIT Sloan School's Center for Information Systems Research where she lectures, conducts research, and directs executive education courses on IT management practices. Her research examines organizational and performance implications of enterprise initiatives related to enterprise architecture, IT governance, outsourcing, and business agility. Her work has appeared in major practitioner and academic journals, including Sloan Management Review, Harvard Business Review, the Wall Street Journal, MISQ Executive, MIS Quarterly, the Journal of Management Information Systems, IBM Systems Journal, and CIO Magazine.

Jeanne has served on the faculty of customized courses for firms such as PepsiCo, McKinsey, Johnson & Johnson, General Electric, TRW, Pfizer, Nomura, Novartis, News Corporation, Commonwealth Bank of Australia, IBM, and Credit Suisse. She regularly appears as a speaker for Microsoft, the Society for Information Management, Gartner, and university research centers, where she addresses the question of how companies get value from information technology.

She is coauthor of two books: IT Governance: How Top Performers Manage IT Decision Rights for Superior Results and Enterprise Architecture as Strategy: Creating a Foundation for Business Execution through Harvard Business School Press. Her third book, IT Savvy: What Top Executives Must Know to Go from Pain to Gain will be published in late 2008.

Jeanne earned a B.A. at the University of Illinois, an MBA from The Wharton School at the University of Pennsylvania, and a Ph.D. in Management Information Systems from the University of Wisconsin-Milwaukee. She is a founding senior editor and serves as editor in chief of MIS Quarterly Executive.