Description: Integrated approach to the analysis, design and management of supply networks for products and services. Based on a study and discussion of concepts, examples, and case studies from a wide range of industries, the emphasis is on developing the following two critical themes: (i) a basic structure or foundation for analyzing, designing and operating supply chains (SCs) that relies on both fundamental concepts such as the management of SC inventory, planning of SC operations and logistics; as well as a discussion therein of the value of (timely) information, and of the need for collaboration and coordination between the SC players, (ii) more advanced but subtle conceptual frameworks that focus on the emergence of a wide range of enabling services in SCs which in turn are proving to be the critical success factors for the survival and growth of this class of systems; as part of this framework we will also discuss ideas and models for managing service operations. Guest speakers present personal experiences on various aspects of the service industry and supply chains. Restricted to MIT Sloan Fellows in Innovation and Global Leadership.
Course #: 15.778
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