"How 4 Retailers Became 'Best Places to Work'."

Ton, Zeynep, and Sarah Kalloch. Harvard Business Review, January 2, 2017.

The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits.

Ton, Zeynep. Boston, MA: New Harvest, 2014.

"The Effect of Product Variety and Inventory Levels on Sales: A Longitudinal Study."

Ton, Zeynep and Ananth Raman. Production and Operations Management Journal Vol. 19, No. 5 (2010): 546-560.

"The Role of Execution in Managing Product Availability."

DeHoratius, Nicole and Zeynep Ton. In Retail Supply Chain Management: Quantitative Models and Empirical Studies (International Series in Operations Research & Management Science), 53-78. New York, NY: Springer Science+Business Media, LLC, 2008.

"The Hidden Risk in Cutting Retail Payroll."

Ton, Zeynep. Harvard Business Review, March 2008.

"Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance."

Zeynep, Ton and Robert S. Huckman. Organization Science Vol. 19, No. 1 (2008): 56-68.