Working Papers

You may download any of the MIT Sloan CISR Working Papers below by clicking on the document number.

No.	Title
373	*Information and Transformation at Swiss Re: Maximizing Economic Value* Author(s): Cynthia Beath and Jeanne W. Ross
372	*Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy* Author(s): Jeanne W. Ross and Cynthia M. Beath
371	*Chevron: Outsourcing Commodity Processes in a Commodity Business* Author(s): Cynthia Beath and Jeanne W. Ross
370	*Direct Energy: Evolving a New Role for IT* Author(s): Cyrus F. Gibson
369	*Building Business Agility at Southwest Airlines* Author(s): Jeanne W. Ross and Cynthia Beath
368	*Compilation of MIT CISR Research on IT Portfolios, IT Savvy and Firm Performance (2000-2006)* Author(s): Peter Weill et al
367	*CISR Research Briefings 2006* Author(s): Multiple
366	*IT Risk Management: From IT Necessity to Strategic Business Value* Author(s): George Westerman
365	*Air Deccan* Author(s): Jeffrey L. Sampler
364	*Gemstar-TV Guide International: IT Governance in a Technology* Author(s): Cyrus F. Gibson
363	*Transforming a Company, Project by Project: The IT Engagement Model* Author(s): Nils O. Fonstad, David Robertson
362	*Turnaround at Aetna: The IT Factor Gibson* Author(s): Cyrus F. Gibson
361	*Allstate Insurance Company: Building the Capability for IT-enabled* Author(s): Cyrus F. Gibson
360	*IT Assets, Organizational Capabilities and Firm Performance: Do Resource Allocations and Organizational Differences Explain Performance Variation?* Author(s): Sinan Aral and Peter Weill
359	*Enterprise Architecture: Driving Business Benefits from IT* Author(s): Jeanne W. Ross
358	*JM Family Enterprises Inc.: Selectively Outsourcing IT for Increased Business Value* Author(s): Jeanne W. Ross and Cynthia Beath
357	*CISR Research Briefings 2005* Author(s): Multiple
356 — Superseded by CISR WP No. 360	*IT Assets, Organizational Capabilities and Firm Performance: Do Resource Allocations and Organizational Differences Explain Performance Variation* Author(s): Peter Weill and Sinan Aral
355	*The Federated Broker Model at the Dow Chemical Company: Blending World Class Internal and External Capabilities* Author(s): Jeanne W. Ross and Cynthia Beath
354	*Delivering on the Vendor's Value Proposition: Business Process Outsourcing at eFunds* Author(s): Cynthia Beath and Jeanne W. Ross
353	*IT Savvy Pays Off: How Top Performers Match IT Portfolios and Organizational Practices* Author(s): Peter Weill and Sinan Aral
352	*PFPC: Building an IT Risk Management Competency* Author(s): George Westerman and Robert Walpole
351	*CISR Research Briefings 2004* Author(s): Multiple
350	*Banknorth: Designing IT Governance for a Growth-Oriented Business Enviornment* Author(s): Peter Weill and Francisco Gonzalez-Meza Hoffmann
349	*IT Governance on One Page* Author(s): Peter Weill and Jeanne W. Ross
348 — Superseded by CISR WP No. 352	*FinCo: Building an IT Risk Management Competency* Author(s): George Westerman and Robert Walpole
347	*Tecnovate: Creating Competencies and Business Value Through Business Process Outsourcing* Author(s): Dr. Jeff Sampler
346	*IT-enabled Business Change: An Approach to Understanding and Managing Risk* Author(s): Cyrus F. Gibson
345	*The ACE Project* Author(s): Cyrus F. Gibson, David W. Reiss, William Keevan
343	*IT Assets, Organizational Capabilities and Firm Performance: Asset and Capability Specific Complementarities* Author(s): Sinan Aral and Peter Weill
342	*Information: Let's get it Right* Author(s): John F. Rockart
341	*Don't Just Lead, Govern: How Top-Performing Firms Govern IT* Author(s): Peter Weill
340	*CISR Research Briefings 2003* Author(s): Multiple
338	*Seven Eleven Japan: Reinventing the Retail Business Model* Author(s): Peter Weill and Kei Nagayama
337	*Architecting New Outsourcing Solutions: The Promise of Utility Computing* Author(s): Jeanne W. Ross, George Westerman
336	*The Incumbent's Advantage* Author(s): George Westerman
335	*Creating a Strategic IT Architecture Competency: Learning in Stages* Author(s): Jeanne W. Ross
334	*CISR Research Briefings 2002* Author(s): Multiple
333	*Core Incompetencies* Author(s): Jeffrey L. Sampler
332	*Mixing Bricks and Clicks: Organization Designs for B2C E-Commerce in Incumbent Retailers* Author(s): George Westerman
331	*United Parcel Services: Business Transformation through Information Technology* Author(s): Jeanne Ross, Will Draper, Paul Kang, Seth Schuler, Ozge Gozum, Jessica TolleTop
330	*Seizing the Opportunity: Exploiting Web Aggregation* Author(s): Stuart Madnick, Michael Siegel
329	*IT Infrastructure for Strategic Agility* Author(s): Marianne Broadbent, Mani Subramani, Peter Weill
328	*Strategic Control of IT Resources: A Test of Resource-Based Theory in the Context of Selective IT Outsourcing* Author(s): Kathy Stewart, Detmar Straub, Peter Weill
327	*State Street Case* Author(s): Peter Weill, Richard Woodham
326	*Don't Just Lead, Govern: Implementing Effective IT Governance* Author(s): Peter Weill, Richard Woodham
325	*CISR Research Briefings 2001*, Volumes 1 and 2 Author(s): Multiple
324	*From Place to Space: Migrating to Profitable Electronic Business Models* Author(s): Jeanne Ross, Michael Vitale, Peter Weill
323	*Beyond the Business Case: Strategic IT Investment* Author(s): Jeanne W. Ross, Cynthia M. Beath
322	*Case Study — Plum Financial Services* Author(s): Michael Vitale, Kristine Dery
321	*Case Study — National Australia Bank* Author(s): Michael Vitale Top
320	*Case Study — Digiland Mall.com* Author(s): Michael Vitale, Tay Kay Woon
319	*Case Study — Australia Post* Author(s): Michael Vitale
318	*Case Study — United Parcel Service: Delivering Packages and E-Commerce Solutions* Author(s): Jeanne W. Ross
317	*Case Study — E-Business at Delta Air Lines: Extracting Value from a Multi-Faceted Approach* Author(s): Jeanne W. Ross
316	*Case Study — Chase Global Markets: Defining New Business Models in the Investment Bank Industry* Author(s): Jeanne W. Ross and Richard Woodham
315	*Case Study — Brady Corporation: Delivering Customer Value Through Multiple Channels* Author(s): Jeanne W. Ross and Natalia Levina
314	*Case Study — Manheim Interactive: Selling Cars Online* Author(s): Richard Woodham and Peter Weill
313	*Information Technology Infrastructure for e-Business* Author(s): Peter Weill and Michael Vitale
312	*Merging Information Technology and Cultures at Compaq-Digital* Ross, Brown
311	*Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change* Robey, Ross and Boudreau Top
310	*Strategic Levers to Enable E-Business Transformation* Ross, Beath, Jepson, Sambamurthy
309	*Sources of Vendor Production Cost Advantages in IT Outsourcing* Levina
308	*The Evolving Role of the CIO* Ross, Feeny
307	*The ERP Revolution: Surviving Versus Thriving* Ross
306	*The IT Organization of the 21st Century: Moving to a Process-Based Orientation* Brown, Ross
305	*Dow Corning Corporation C: Transforming the Organization* Ross
304	*Linking Intra-Organizational Stakeholders: CIO Perspectives on the Use of Coordination Mechanisms* Brown
303	*Horizontal Mechanisms Under Differing IS Organization Contexts* Brown
302	*Reconceptualizing IT*
	Sambamurthy, Rockart, Ross
301	*Travelers Property Casualty Corporation: Building an Object Environment* LaBoda, Ross Top

For papers published prior to the fall of 1997, titles and abstracts are available in a single PDF file. Hard copies of these papers can be purchased from Document Services, at a cost of $20-$30 each, depending on length.

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