Gabriel Bitran

General Expertise: Air cargo; Automation; B-school; Brazil; Business education; Business transformation; Consumer products (marketing); Customer relationships and CRM; Customer satisfaction; Decision making, decision support; E-commerce; Ethanol; Healthcare operations management; Inventory; Logistics; Manufacturing education; Manufacturing management; Manufacturing systems; Marketing; Mathematical programming; MBA; Operations management; Operations research; Optimal control; Optimization; Pricing; Process control; Production; Productivity; Quality; Revenue management; Service industry; Simulation; Statistics; Supply chain management; Total quality management; Training programs