JoAnne Yates

Sloan Distinguished Professor of Management

Professor of Managerial Communication and Work and Organization Studies

JoAnne Yates

JoAnne Yates is the Sloan Distinguished Professor of Management and a Professor of Managerial Communication and Work and Organization Studies at the MIT Sloan School of Management.

She developed MIT Sloan's Managerial Communication curriculum. Now, after five years as Deputy Dean followed by a sabbatical, she has returned to the classroom to teach the Communication for Managers core course. Her research examines communication and information as they shape and are shaped by technologies and policies over time, in both contemporary and historical organizations. In her work on contemporary organizations, she collaborates with Wanda Orlikowski (of MIT Sloan’s Information Technology group) and various students and researchers to study how groups and organizations use communication and information technologies, and how that use shapes their work. Specific studies have looked at the use of technologies such as electronic mail, instant messaging, the BlackBerry, and corporate blogging.

Her most recent single-authored historical book, Structuring the Information Age: Life Insurance and Technology in the Twentieth Century, provides insight into the largely unexplored evolution of information processing in the commercial sector and the underrated influence of corporate users in shaping the history of modern technologies. She is currently collaborating with her husband, Craig N. Murphy, professor of political science at Wellesley College, on a study of the history of voluntary consensus standard setting. An initial short book has already emerged out of that project—Craig N. Murphy and JoAnne Yates, The International Organization for Standardization (IS0): Global Governance through Voluntary Consensus (London: Routledge Press, 2009)—and another, longer scholarly book is in process.

Yates holds a BA from Texas Christian University as well as an MA and a PhD from the University of North Carolina.

Web Site:

General Expertise: Blackberry; Changing work environments; Electronic communication; Electronic media; Electronic media; Email; Global standards; Internet; Organizational communication; Organizational studies; Virtual teams and organizations


For more background on this faculty member's research and academic initiatives, please visit the MIT Sloan faculty directory.

Contact Information

Office: E62-335

Tel: (617) 253-7157

Fax: (617) 258-6617


Download vcard »

Support Staff

Amy Ruth Wasserman

Tel: (617) 258-8360


Can't find what
you're looking for?

Contact us.


Paul Denning
Director of Media

Patricia Favreau
Associate Director of
Media Relations

©2010 MIT Sloan School of Management