Search Results

Results for E-commerce:

Sinan Aral

Sinan Aral

David Austin Professor of Management

Department: Associate Professor of Information Technology and Marketing

Contact: (617) 324-7535, sinan@mit.edu

Itai Ashlagi

Itai Ashlagi

Department: Assistant Professor of Operations Management

Contact: (617) 253-6697, iashlagi@mit.edu

Dimitris Bertsimas

Dimitris Bertsimas

Boeing Leaders for Global Operations Professor of Management

Department: Professor of Operations Research

Contact: (617) 253-4223, dbertsim@mit.edu

Expertise: Air traffic control; E-commerce; Financial engineering; Information technology; Operations research; Optimization; Revenue management; Statistics

Erik Brynjolfsson

Erik Brynjolfsson

Schussel Family Professor of Management Science

Department: Professor of Information Technology

Contact: (617) 253-4319, erikb@mit.edu

Expertise: Applied economics; Business intelligence; CEO compensation; Change management; Communication practices; Computers; Corporate strategy and policy; Digitization; Dot-com; Dot-com bubble bust; E-business; E-mail; Economics; Economics of organizations; Economy; Electronic publishing; Enterprise information systems; Extranets; File sharing; High technology companies; Incentives; Industrial economics; Information systems; Information technology; Information technology for management; Information technology, impact of; Information technology, social aspects; Internet; Knowledge management; Labor market policy; Macroeconomics; Management effectiveness, measuring; Managerial communication; Managerial economics; Microeconomics; Online media; Online shopping; Organizational change; Organizational communication; Pricing; Service industry; Social networks; Technology; Telecommuting; Wikipedia

Charles Kane

Charles Kane

Department: Senior Lecturer

Contact: (617) 253-3386, ckane@mit.edu

Expertise: Accounting, domestic; Accounting, international; Africa; Alliances; Analyst forecasts; Argentina; Asia; Asia Pacific; Auditing/auditors; Banking; Banking management; Brazil; Business education; Business ethics; Business intelligence; Business plans; Capital budgeting; Capital controls; Capital market; Chemical; China; Competitive strategy; Component software technologies; Computer aided software engineering; Computer industry; Corporate finance; Corporate governance; Corporate strategy and policy; Cross-cultural awareness; Cultural differences; Data acquisition; Data storage; Database and information integration technologies; Derivatives; Developing countries; Disclosure; Distance learning; Downsizing; E-commerce; Earnings manipulations; eBay; Education; Elevator pitch; Emerging markets; Entrepreneurial finance; Entrepreneurial management; Entrepreneurship / New ventures; Equities; Euro; Exchange rates; Executive education; Financial engineering; Financial reporting; Financial services; Financial statement analysis; Foreign investment; Futures; Global entrepreneurship; Global sales strategies; Globalization; Google; High technology companies; Interest rates; International corporate strategy; International finance; International management; International trade; Internet security; Internet software; Internet software/applications; Internet strategy; Investment banking; Investor relations; K-12 education; Knowledge sharing; Logistics; MBA; Mergers and acquisitions; Microsoft; Monetary policy; Negotiation and conflict resolution; Non-profits; Online feedback mechanisms; Operations management; Options; Options pricing, valuation; Price fixing; Private equity; Privatization; Process control; Project management; Research, academic; Revenue management; Risk management; Sales force automation; Sales support systems and databases; Sarbanes-Oxley compliance; Service industry; Software; Startups; Strategic management; Strategic planning; Supply chain management; Tax policy; Taxation, corporate; Turkey; Venture capital

John Little

John Little

Institute Professor

Department: Professor of Marketing

Contact: (617) 253-3738, jlittle@mit.edu

Expertise: Consumer packaged goods; Database marketing; Electronic commerce; Marketing

Andrew Lo

Andrew Lo

Charles E. and Susan T. Harris Professor

Department: Professor of Finance

Contact: (617) 253-0920, alo@mit.edu

Expertise: Analyst forecasts; Angel investing; Applied economics; Applied math; Applied probability; Arbitrage pricing theory; Artificial intelligence; Asset management and pricing; Banking; Banking management; Banking operations and policy; Banking regulation; Bankruptcy; Bayesian networks; Bayesian statistics; Bond markets; Bond negotiations; Bond pricing; Business education; Business intelligence; Business plans; Capital budgeting; Capital controls; Capital market; CEO compensation; Chat rooms, investment; Consumer behavior; Contagion; Corporate finance; Corporate governance; Corporate strategy and policy; Currency; Data acquisition; Data mining; Decision making, decision support; Deflation; Derivatives; Disaster recovery; Distance learning; Diversification, corporate; Dividend policy; Dot-com; E-commerce; Econometrics; Economic crisis; Economics; Economy, current conditions; Education; Emerging businesses; Entrepreneurial finance; Entrepreneurial management; Entrepreneurship / New ventures; Equities; Euro; Exchange rates; Executive compensation; Executive education; Federal Reserve; Financial econometrics; Financial engineering; Financial information technology; Financial markets; Financial reporting; Financial services; Financial statement analysis; Foreign investment; Futures; Government; Hedge funds; Hurdle rates; Inflation; Information technology; Information technology, artificial intelligence; Intellectual property; Intellectual property law; Interest rates; International finance; Intertemporal choice; Investment analysis; Investment banking; Investment risk; Investment strategies; Knowledge sharing; Law; Macroeconomics; Market, categorical structures in; Mathematical programming; MBA; Mergers and acquisitions; Mortgage funds; Mutual funds; Neural networks; New stock markets; New ventures; Non-linear dynamics; Online banking; Online feedback mechanisms; Operations research; Optimal control; Optimization; Options; Patents; Pensions; Personal finance; Portfolio choice; Portfolio design and management; Private equity; Probability, applied; Research and development; Research, academic; Retirement planning; Revenue management; Risk capital; Risk management; Sampling; Securities and Exchange Commission; Security prices; Simulation; Software agents; Startups; Statistics; Stochastic modeling; Stock exchange; Stock exchange consolidation; Stock market; Stock options; Stock trading; Sub-prime lending; Technology; Trading decisions; Treasuries; Valuation; Venture capital; Wall Street; Web-based marketing

Stuart Madnick

Stuart Madnick

John Norris Maguire (1960) Professor of Information Technology

Department: Professor of Information Technology and Engineering Systems

Contact: (617) 253-6671, smadnick@mit.edu

Expertise: Artificial intelligence; Bar code (electronic); Blogs; Component software technologies; Customer relationships and CRM; Data acquisition; Data mining; Data storage; Database and information integration technologies; Database marketing; Defense, military; Digital preservation; Digitization; E-commerce; E-mail; Enterprise information systems; Extranets; Financial information technology; Financial services; Globalization; Healthcare; Information systems; Information technology; Information technology for management; Information technology, artificial intelligence; Information technology, history of; Information technology, impact of; Internet security; Internet software; Internet strategy; Knowledge management; Legacy information; Management of information technology; Microsoft; National security; Online banking; Online shopping; Open source software; Regulation and policy, telecommunications; Security of technology; Software; System dynamics; Technology; Terrorism; World Wide Web

Thomas Malone

Thomas Malone

Patrick J. McGovern (1959) Professor of Management

Department: Professor of Information Technology

Contact: (617) 253-6843, malone@mit.edu

Expertise: Artificial intelligence; Blogs; Business intelligence; Business process modeling; Change management; Changing work environments; Changing workforce; Climate change; Climate policy; Computer industry; Digitization; Dot-com; E-commerce; E-mail; Education; Employee motivation; Enterprise information systems; Future of work; Global warming; Groupware; High technology companies; Information systems; Information systems; Information technology; Information technology for management; Information technology, artificial intelligence; Information technology, impact of; Information technology, social aspects; Innovation; Internet; Internet governance; Internet privacy issues; Internet security; Internet software/applications; Internet strategy; Intranet; Knowledge management; Knowledge sharing; Leadership; Management of information technology; Managerial communication; Managing change; Medical decision making; Motivation; Networking; Open source software; Organization studies; Organizational communication; Organizational design and performance; Organizational psychology; Social networks; Software; Software agents; Sustainability; Telecommuting; Wikipedia; Working virtually; World Wide Web

Edward Roberts

Edward Roberts

David Sarnoff Professor of Management of Technology

Contact: (617) 253-4934, eroberts@mit.edu

Expertise: $100K Entrepreneurship competition; Alliances; Angel investing; Business plans; Emerging businesses; Entrepreneurial management; Entrepreneurship / New ventures; Global entrepreneurship; High technology companies; Management of technology; Startups; Technological innovation; Technology strategy; Technology transfer

Stephen Ross

Stephen Ross

Franco Modigliani Professor of Financial Economics

Department: Professor of Finance

Contact: (617) 258-8371, sross@mit.edu

Expertise: Applied economics; Arbitrage pricing theory; Asia; Asset management and pricing; Banking; Bond pricing; Capital market; CEO compensation; Contagion; Corporate strategy and policy; Currency; Derivatives; Economics; Equities; Europe; Exchange rates; Executive compensation; Federal Reserve; Financial econometrics; Financial engineering; Financial information technology; Financial markets; Financial services; Futures; Hedge funds; Investment analysis; Investment risk; Investment strategies; Mortgage funds; Mutual funds; Options; Options pricing, valuation; Personal finance; Portfolio choice; Portfolio design and management; Retirement planning; Risk capital; Security prices; Stock exchange; Stock market; Stock trading; Treasuries; Valuation; Wall Street

Duncan Simester

Duncan Simester

Nanyang Technological University Professor

Department: Professor of Marketing

Contact: (617) 258-0679, simester@mit.edu

Expertise: Branding; Channels; Competition; Consumer behavior; Consumer measurement; Consumer packaged goods; Database marketing; Marketing; Marketing channels; Marketing strategy; Microeconomics; New Zealand; Online feedback mechanisms; Online shopping; Optimization; Pricing; Product loyalty; Retail; Strategic management

Lester Thurow

Lester Thurow

Jerome and Dorothy Lemelson Professor of Management and Economics Emeritus

Department: Coordinator, Asia-Pacific Initiatives

Contact: (617) 253-2932, lthurow@mit.edu

Expertise: $100K Entrepreneurship competition; Applied economics; Asia; China; Climate change; Defense, military; Deflation; E-commerce; Healthcare; High technology companies; Hong Kong; Human resource management; Industrial economics; Inflation; Interest rates; Japan; Korea; Macroeconomics; Microeconomics; Microsoft; Monetary policy; National security; Oil; Outsourcing; Pakistan; Russia; Semiconductors; Singapore; South Korea; Southeast Asia; Sustainability; Unemployment

Catherine Tucker

Catherine Tucker

Mark Hyman, Jr. Career Development Professor

Department: Associate Professor of Marketing

Contact: (617) 252-1499, cetucker@mit.edu

Expertise: Computer privacy; Credit cards; E-commerce; Econometrics; Electronic software; Google; Google; Industrial economics; Internet; Internet privacy issues; Internet telephony; Management of information technology; Marketing; Marketing strategy; Online banking; Pricing; Security of technology; Software; Web-based marketing; YouTube

Glen Urban

Glen Urban

David Austin Professor in Management, Emeritus

Department: Professor of Marketing, Emeritus

Contact: (617) 253-6615, glurban@mit.edu

Expertise: Advertising; Automotive; B-school; Bayesian statistics; Brand management; Branding; Consumer marketing; Consumer products, marketing; Customer relationships and CRM; Customer satisfaction; Customer service; Database marketing; Dot-com; E-commerce; Entrepreneurship / New ventures; Information technology for management; Internet; Internet privacy issues; Internet strategy; Knowledge management; Lead users; Market research; Marketing; Marketing strategy; Marketing, international; New ventures; Online feedback mechanisms; Online media; Online shopping; Positioning; Product loyalty; Publishing; Statistics; Telecommunications; Trust-based marketing; Web-based marketing; World Wide Web

Henry Weil

Henry Weil

Department: Senior Lecturer, Technological Innovation, Entrepreneurship, and Strategic Management

Contact: (617) 258-6101, hbweil@mit.edu

Expertise: Aircraft / Aviation; Airlines; Alliances; Asia; Banking; Banking management; Bermuda; Business process modeling; Capital budgeting; China; Competition; Competitive strategy; Computer industry; Consumer behavior; Convergence; Corporate strategy and policy; Credit cards; Customer relationships and CRM; Customer service; Data acquisition; Digitization; Dot-com bubble bust; E-commerce; Electronic media; Emerging businesses; Emerging markets; Energy; Entrepreneurial management; Entrepreneurship / New ventures; Ethanol; Europe; European Union; Financial services; France; Globalization; Hong Kong; Industrial economics; Information technology; Innovation; International corporate strategy; International management; Internet telephony; Lead users; Management of technology; Marketing strategy; Media; Microeconomics; Mobile computing; New ventures; Nonlinear dynamics; Oil; Online banking; Online media; Pharmaceutical; Pricing; Research and development; Retirement planning; Singapore; Startup; Startups; Strategic management; Strategic planning; System dynamics; Taiwan; Technological innovation; Technology strategy; Technology transfer; Trust-based marketing; Wi-Fi; Wireless communication

Peter Weill

Peter Weill

Department: Senior Research Scientist; Chairman, Center for Information Systems Research (CISR)

Contact: (617) 253-2930, pweill@mit.edu

Expertise: Business transformation; Competitive strategy; Corporate strategy and policy; E-business; E-commerce; Enterprise information systems; Information systems; Information technology; Management of information technology; Strategic planning; Strategy; Technology

Roy Welsch

Roy Welsch

Eastman Kodak Leaders for Global Operations Professor of Management

Department: Professor of Statistics and Engineering Systems

Contact: (617) 253-6601, rwelsch@mit.edu

Expertise: Bayesian statistics; Corporate strategy and policy; Data acquisition; Data mining; Econometrics; Experimental design; Financial econometrics; Financial engineering; Financial markets; Information technology; Managerial economics; Process control; Statistics

Irving Wladawsky-Berger

Irving Wladawsky-Berger

Department: Visiting Lecturer, Information Technology

Contact: (203) 856-4915, irving@irvingwb.com

Expertise: Blogs; Computer industry; Convergence; Digitalization; E-commerce; High technology companies; Information systems; Information technology; Information technology for management; Information technology, history of; Information technology, impact of; Information technology, social aspects; Innovation; Internet; Internet strategy; Knowledge sharing; Management of technology; Managerial communication; Mobile computing; Open source software; Organizational communication; Research and development; Technological innovation; Technology; World Wide Web

The problem with online ratings — Sinan Aral

From MIT Sloan Management Review Studies show that online ratings are one of the most trusted sources of consumer confidence in e-commerce decisions. But recent research suggests that they are systematically biased and easily manipulated. A few months ago, I stopped in for a quick bite to eat at Dojo, a restaurant in New York City’s Greenwich Village. I had an idea of what I thought of the place. Of course I did — I ate there and experienced it for myself. The food was okay. The service was okay. On average, it was average. So I went to rate the restaurant on Yelp with a strong idea of the star rating I would give it. I logged in, navigated to the page and clicked the button to write the review. I saw that, immediately to the right of where I would “click to rate,” a Yelp user named Shar … Read More »The post The problem with online ratings — Sinan Aral appeared first on MIT Sloan Experts.

Your Recent Searches

Can't find what
you're looking for?

Contact us.

Twitter

Paul Denning
Director of Media
Relations
617.253.0576
denning@mit.edu

Patricia Favreau
Associate Director of
Media Relations
617.253.3492
pfavreau@mit.edu

MIT ©2010 MIT Sloan School of Management