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Expertise: Applied probability; Bayesian statistics; Cable industry; Consumer measurement; Customer relationships and CRM; E-commerce; Electronic media; Insurance; Internet; Market research; Media; Online shopping; Product loyalty; Statistics; Web-based marketing

Expertise: Consumer packaged goods; Database marketing; Electronic commerce; Marketing

Expertise: Artificial intelligence; Blogs; Business intelligence; Business process modeling; Change management; Changing work environments; Changing workforce; Climate change; Climate policy; Computer industry; Digitization; Dot-com; E-commerce; E-mail; Education; Employee motivation; Enterprise information systems; Future of work; Global warming; Groupware; High technology companies; Information systems; Information systems; Information technology; Information technology for management; Information technology, artificial intelligence; Information technology, impact of; Information technology, social aspects; Innovation; Internet; Internet governance; Internet privacy issues; Internet security; Internet software/applications; Internet strategy; Intranet; Knowledge management; Knowledge sharing; Leadership; Management of information technology; Managerial communication; Managing change; Medical decision making; Motivation; Networking; Open source software; Organization studies; Organizational communication; Organizational design and performance; Organizational psychology; Social networks; Software; Software agents; Sustainability; Telecommuting; Wikipedia; Working virtually; World Wide Web

Expertise: Computer privacy; Credit cards; E-commerce; Econometrics; Electronic software; Google; Google; Industrial economics; Internet; Internet privacy issues; Internet telephony; Management of information technology; Marketing; Marketing strategy; Online banking; Pricing; Security of technology; Software; Web-based marketing; YouTube

Expertise: Aircraft / Aviation; Airlines; Alliances; Asia; Banking; Banking management; Bermuda; Business process modeling; Capital budgeting; China; Competition; Competitive strategy; Computer industry; Consumer behavior; Convergence; Corporate strategy and policy; Credit cards; Customer relationships and CRM; Customer service; Data acquisition; Digitization; Dot-com bubble bust; E-commerce; Electronic media; Emerging businesses; Emerging markets; Energy; Entrepreneurial management; Entrepreneurship / New ventures; Ethanol; Europe; European Union; Financial services; France; Globalization; Hong Kong; Industrial economics; Information technology; Innovation; International corporate strategy; International management; Internet telephony; Lead users; Management of technology; Marketing strategy; Media; Microeconomics; Mobile computing; New ventures; Nonlinear dynamics; Oil; Online banking; Online media; Pharmaceutical; Pricing; Research and development; Retirement planning; Singapore; Startup; Startups; Strategic management; Strategic planning; System dynamics; Taiwan; Technological innovation; Technology strategy; Technology transfer; Trust-based marketing; Wi-Fi; Wireless communication

Expertise: Bayesian statistics; Corporate strategy and policy; Data acquisition; Data mining; Econometrics; Experimental design; Financial econometrics; Financial engineering; Financial markets; Information technology; Managerial economics; Process control; Statistics