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Thomas Malone

Thomas Malone

Patrick J. McGovern (1959) Professor of Management

Department: Professor of Information Technology

Contact: (617) 253-6843, malone@mit.edu

Expertise: Artificial intelligence; Blogs; Business intelligence; Business process modeling; Change management; Changing work environments; Changing workforce; Climate change; Climate policy; Computer industry; Digitization; Dot-com; E-commerce; E-mail; Education; Employee motivation; Enterprise information systems; Future of work; Global warming; Groupware; High technology companies; Information systems; Information systems; Information technology; Information technology for management; Information technology, artificial intelligence; Information technology, impact of; Information technology, social aspects; Innovation; Internet; Internet governance; Internet privacy issues; Internet security; Internet software/applications; Internet strategy; Intranet; Knowledge management; Knowledge sharing; Leadership; Management of information technology; Managerial communication; Managing change; Medical decision making; Motivation; Networking; Open source software; Organization studies; Organizational communication; Organizational design and performance; Organizational psychology; Social networks; Software; Software agents; Sustainability; Telecommuting; Wikipedia; Working virtually; World Wide Web

Catherine Tucker

Catherine Tucker

Mark Hyman, Jr. Career Development Professor

Department: Associate Professor of Marketing

Contact: (617) 252-1499, cetucker@mit.edu

Expertise: Computer privacy; Credit cards; E-commerce; Econometrics; Electronic software; Google; Google; Industrial economics; Internet; Internet privacy issues; Internet telephony; Management of information technology; Marketing; Marketing strategy; Online banking; Pricing; Security of technology; Software; Web-based marketing; YouTube

Glen Urban

Glen Urban

David Austin Professor in Management, Emeritus

Department: Professor of Marketing, Emeritus

Contact: (617) 253-6615, glurban@mit.edu

Expertise: Advertising; Automotive; B-school; Bayesian statistics; Brand management; Branding; Consumer marketing; Consumer products, marketing; Customer relationships and CRM; Customer satisfaction; Customer service; Database marketing; Dot-com; E-commerce; Entrepreneurship / New ventures; Information technology for management; Internet; Internet privacy issues; Internet strategy; Knowledge management; Lead users; Market research; Marketing; Marketing strategy; Marketing, international; New ventures; Online feedback mechanisms; Online media; Online shopping; Positioning; Product loyalty; Publishing; Statistics; Telecommunications; Trust-based marketing; Web-based marketing; World Wide Web

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