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Erik Brynjolfsson

Erik Brynjolfsson

Schussel Family Professor of Management Science

Department: Professor of Information Technology

Contact: (617) 253-4319, erikb@mit.edu

Expertise: Applied economics; Applied microeconomics; Artificial intelligence; Big data; Business intelligence; Business school; CEO compensation; Cloud computing; Competitive strategy; Computers; Crowdsourcing; Data assets; Data mining; Digital economy; Digitalization; Digitization; Dot-com; eBusiness; eBusiness; eCommerce; eCommerce; Economics; Economy; Electronic commerce; Electronic media; Electronic publishing; Enterprise information systems; Executive compensation; Future of work; Google; Information systems; Information technology; Innovation; Intellectual property; Internet; Job creation; Job creation; Labor market policy; Managerial economics; Microeconomics; Minimum wage; Mobile computing; MOOCs; MOOCs; Neural networks; Offshoring; Offshoring; Online feedback mechanisms; Online shopping; Open innovation; Political economy; Predictive analytics; Predictive analytics; Pricing; Privacy issues; Robotics; Robots; Sales force automation; Sharing economy; Sociotechnical system; Strategy; Technological innovation; Technological innovation; Technology; Unemployment; Unemployment; World Wide Web

Alberto Cavallo

Alberto Cavallo

Douglas Drane Career Development Professor in Information Technology and Management

Department: Associate Professor of Applied Economics

Contact: (617) 715-4837, afc@mit.edu

Expertise: Applied economics; Big data; Central banks; Data analysis; Data analytics; Data management; Data mining; Deflation; Developing countries; Developing countries, economics; Economic crisis; Emerging markets; Exchange rates; Federal Reserve; Global economics; Inflation; International economics; Macroeconomics; Monetary economics; Monetary policy; Online shopping; Pricing; Pricing; Statistics

Georgia Perakis

Georgia Perakis

William F. Pounds Professor of Management

Department: Professor of Operations Research and Operations Management

Contact: (617) 253-8277, georgiap@mit.edu

Expertise: Big data; Electricity; Inventory; Logistics; Mathematical programming; Mathematical programming; Online shopping; Operations management; Operations research; Optimal control; Optimization; Pricing; Pricing; Retail; Revenue management; Sampling; Service industry; Social networks; Social networks; Statistics; Subsidies; Supply chain management; Sustainability; United Kingdom; United States

Catherine Tucker

Catherine Tucker

Sloan Distinguished Professor of Management

Department: Professor of Marketing

Contact: (617) 252-1499, cetucker@mit.edu

Expertise: Advertising; Amazon.com; Apple; Applied economics; Applied microeconomics; Big data; Computer privacy; Consumer marketing; Convergence; Customer incentives; Digital economy; Digitalization; Digitization; Dot-com; eBay; eBay; eBusiness; eBusiness; eCommerce; eCommerce; Econometrics; Economics; eGovernment; Electronic commerce; Electronic communication; Electronic media; Electronic publishing; Facebook; Financial information technology; Flickr; Foursquare; Genetics; Genome; Google; Google; Healthcare exchanges; High technology / Hi-tech; High technology companies; Industrial economics; Industrial organization; Industrial organization; Information technology; Instagram; Intellectual property; Intellectual property; Intellectual property; Intellectual property law; Intellectual property law; Intellectual property strategy; Internet; Internet applications; Internet governance; Internet privacy issues; Internet security; Internet strategy; iPad; iPhone; LinkedIn; Marketing; Marketing communication; Marketing strategy; Microsoft; Mobile banking; MOOCs; MOOCs; Online banking; Online education; Online education; Online feedback mechanisms; Online media; Online shopping; Pinterest; Price fixing; Price fixing; Pricing; Pricing; Privacy issues; Regulation and policy; Skype; Social influence; Social media; Social networks; Strategy; Technological innovation; Technology; Technology security; Technology strategy; Teleconferencing; Tumblr; Twitter; United Kingdom; United States; Web-based marketing; Web-based marketing; World Wide Web; Yelp

Glen Urban

Glen Urban

David Austin Professor in Management, Emeritus

Department: Professor of Marketing, Emeritus

Contact: (617) 253-6615, glurban@mit.edu

Expertise: Advertising; Automotive industry; B-school; Bayesian statistics; Brand management; Branding; Consumer marketing; Customer relationships; Customer satisfaction; Customer service; Database marketing; Dot-com; eCommerce; Electronic publishing; International marketing; Internet; Internet privacy issues; Internet strategy; Knowledge management; Lead users; Management of technology; Market research; Marketing; New ventures; Online feedback mechanisms; Online media; Online shopping; Positioning; Product loyalty; Statistics; Telecommunications; Trust-based marketing; Web-based marketing; World Wide Web

Peter Weill

Peter Weill

Department: Senior Research Scientist; Chairman, Center for Information Systems Research (CISR)

Contact: (617) 253-2930, pweill@mit.edu

Expertise: Asia Pacific; Brazil; Business process modeling; Competitive strategy; Corporate governance; Corporate governance; Digital economy; Digitalization; eBusiness; eCommerce; Electronic commerce; Enterprise architecture; Europe; Global business processes; India; Information systems; Information technology; International corporate strategy; Management of information technology; Manufacturing systems; Mobile banking; New Zealand; Online banking; Online shopping; Outsourcing; Singapore; Strategy; Technological innovation; United States

The store as a showroom: having your cake and eating it too – Elaine Chen

From The Huffington Post In 2005, I was shopping for an acoustic piano. Back then, piano shopping worked like this: Go to a showroom. Play every instrument. Pick one, and negotiate a price. Have it shipped to your house. Everyone understood that a piano store does not maintain much inventory on site. Apparel shopping was completely different. Shoppers went to the store, tried things on, then paid and left with their purchase in a shopping bag. The changing face of apparel retail Fast forward to 2016. Piano shopping is still much the same, but apparel shopping has changed. While store sales still account for a majority of retail revenues, online sales for apparel has been growing explosively. Nielsen found that in 2015, almost half of U.S. shoppers (41%) had bought clothes online in the last six months, and roughly 12% had made a mobile apparel purchase. Citing Morgan Stanley, Business … Read More » The post The store as a showroom: having your cake and eating it too – Elaine Chen appeared first on MIT Sloan Experts.

The best retailers combine bricks and clicks — Richard Schmalensee

From Harvard Business Review Retail profits are plummeting. Stores are closing. Malls are emptying. The depressing stories just keep coming. Reading the Macy’s, Nordstrom, and Target earnings announcements is about as uplifting as a tour of an intensive care unit. The Internet is apparently taking down yet another industry. Brick and mortar stores seem to be going the way of the yellow pages. Sure enough, the Census Bureau just released data showing that online retail sales surged 15.2 percent between the first quarter of 2015 and the first quarter of 2016. But before you dump all of your retail stocks, there are more facts you should consider. Looking only at that 15.2 percent “surge” would be misleading. It was an increase was on a small base of 6.9 percent. Even when a tiny number grows by a large percentage terms, it is often still tiny. More than 20 years after the … Read More » The post The best retailers combine bricks and clicks — Richard Schmalensee appeared first on MIT Sloan Experts.

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