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Erik Brynjolfsson

Erik Brynjolfsson

Schussel Family Professor of Management Science

Department: Professor, Information Technology

Contact: (617) 253-4319, erikb@mit.edu

Expertise: Applied economics; Applied microeconomics; Artificial intelligence; Big data; Business intelligence; Business school; CEO compensation; Cloud computing; Competitive strategy; Computers; Crowdsourcing; Data assets; Data mining; Digital economy; Digitalization; Digitization; Dot-com; eBusiness; eBusiness; eCommerce; eCommerce; Economics; Economy; Electronic commerce; Electronic media; Electronic publishing; Enterprise information systems; Executive compensation; Future of work; Google; Information systems; Information technology; Innovation; Intellectual property; Internet; Job creation; Job creation; Labor market policy; Managerial economics; Microeconomics; Minimum wage; Mobile computing; MOOCs; MOOCs; Neural networks; Offshoring; Offshoring; Online feedback mechanisms; Online shopping; Open innovation; Political economy; Predictive analytics; Predictive analytics; Pricing; Privacy issues; Robotics; Robots; Sales force automation; Sharing economy; Sociotechnical system; Strategy; Technological innovation; Technological innovation; Technology; Unemployment; Unemployment; World Wide Web

Alberto Cavallo

Alberto Cavallo

Douglas Drane Career Development Professor in Information Technology and Management

Department: Associate Professor, Applied Economics

Contact: (617) 715-4837, afc@mit.edu

Expertise: Applied economics; Big data; Central banks; Data analysis; Data analytics; Data management; Data mining; Deflation; Developing countries; Developing countries, economics; Economic crisis; Emerging markets; Exchange rates; Federal Reserve; Global economics; Inflation; International economics; Macroeconomics; Monetary economics; Monetary policy; Online shopping; Pricing; Pricing; Statistics

Georgia Perakis

Georgia Perakis

William F. Pounds Professor of Management

Department: Professor, Operations Management and Operations Research and Statistics

Contact: (617) 253-8277, georgiap@mit.edu

Expertise: Big data; Electricity; Inventory; Logistics; Mathematical programming; Mathematical programming; Online shopping; Operations management; Operations research; Optimal control; Optimization; Pricing; Pricing; Retail; Revenue management; Sampling; Service industry; Social networks; Social networks; Statistics; Subsidies; Supply chain management; Sustainability; United Kingdom; United States

Catherine Tucker

Catherine Tucker

Sloan Distinguished Professor of Management

Department: Professor, Marketing

Contact: (617) 252-1499, cetucker@mit.edu

Expertise: Advertising; Amazon.com; Apple; Applied economics; Applied microeconomics; Big data; Computer privacy; Consumer marketing; Convergence; Customer incentives; Digital economy; Digitalization; Digitization; Dot-com; eBay; eBay; eBusiness; eBusiness; eCommerce; eCommerce; Econometrics; Economics; eGovernment; Electronic commerce; Electronic communication; Electronic media; Electronic publishing; Facebook; Financial information technology; Flickr; Foursquare; Genetics; Genome; Google; Google; Healthcare exchanges; High technology / Hi-tech; High technology companies; Industrial economics; Industrial organization; Industrial organization; Information technology; Instagram; Intellectual property; Intellectual property; Intellectual property; Intellectual property law; Intellectual property law; Intellectual property strategy; Internet; Internet applications; Internet governance; Internet privacy issues; Internet security; Internet strategy; iPad; iPhone; LinkedIn; Marketing; Marketing communication; Marketing strategy; Microsoft; Mobile banking; MOOCs; MOOCs; Online banking; Online education; Online education; Online feedback mechanisms; Online media; Online shopping; Pinterest; Price fixing; Price fixing; Pricing; Pricing; Privacy issues; Regulation and policy; Skype; Social influence; Social media; Social networks; Strategy; Technological innovation; Technology; Technology security; Technology strategy; Teleconferencing; Tumblr; Twitter; United Kingdom; United States; Web-based marketing; Web-based marketing; World Wide Web; Yelp

Glen Urban

Glen Urban

David Austin Professor in Marketing, Emeritus|MIT Sloan School Dean, Emeritus

Department: Professor, Marketing, Emeritus

Contact: (617) 253-6615, glurban@mit.edu

Expertise: Advertising; Automotive industry; B-school; Bayesian statistics; Brand management; Branding; Consumer marketing; Customer relationships; Customer satisfaction; Customer service; Database marketing; Dot-com; eCommerce; Electronic publishing; International marketing; Internet; Internet privacy issues; Internet strategy; Knowledge management; Lead users; Management of technology; Market research; Marketing; New ventures; Online feedback mechanisms; Online media; Online shopping; Positioning; Product loyalty; Statistics; Telecommunications; Trust-based marketing; Web-based marketing; World Wide Web

Peter Weill

Peter Weill

Department: Senior Research Scientist; Chairman, Center for Information Systems Research (CISR)

Contact: (617) 253-2930, pweill@mit.edu

Expertise: Asia Pacific; Brazil; Business process modeling; Competitive strategy; Corporate governance; Corporate governance; Digital economy; Digitalization; eBusiness; eCommerce; Electronic commerce; Enterprise architecture; Europe; Global business processes; India; Information systems; Information technology; International corporate strategy; Management of information technology; Manufacturing systems; Mobile banking; New Zealand; Online banking; Online shopping; Outsourcing; Singapore; Strategy; Technological innovation; United States

Why it’s not the end of America’s brick and mortar retail stores–Sharmila C. Chatterjee

From The Hill Even in a digital age, brick and mortar retailers have distinct advantages over e-commerce. But the other day, I watched as two stores totally blew those advantages. In a bookstore, the customer waiting in line before me asked for a particular book, only to be told it was out of stock. “We can order it for you,” the customer was told. But she shook her head. “I have books on order. I wanted something to read now.” The second came as I returned an item to a large department store chain, a routine matter — or so I thought. Thirty frustrating minutes later, after being shuttled between employees like a ping-pong ball, I left, wondering why something so simple had taken so long. Both these incidents demonstrate how the woes facing brick and mortar retailers go far beyond price competition from online shopping. The bookstore I visited … Read More » The post Why it’s not the end of America’s brick and mortar retail stores–Sharmila C. Chatterjee appeared first on MIT Sloan Experts.

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