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Results for Trust-based marketing:

William Aulet

William Aulet

Department: Senior Lecturer

Contact: (617) 253-2473, aulet@mit.edu

Expertise: Accelerators; Action learning; Alternative energy; Angel investing; Apple; Apple; Apps; B-school; Blogs; Business education; Business education; Business plans; Business process modeling; Business school; Business-to-business marketing; Canada; Change management; Clean energy; Compensation; Compensation; Competition; Competition; Competitive strategy; Computer industry; Computers; Conflicts of interest; Conflicts of interest; Consumer behavior; Corporate governance; Corporate governance; Corporate governance; Corporate incentives; Corporate strategy and policy; Crisis management; Crowdfunding; Crowdfunding; Crowdsourcing; Crowdsourcing; Cultural differences; Customer incentives; Customer satisfaction; Disclosure; Distributed leadership; Diversity; Economic development; Education; Electronic media; Elevator pitch; Emerging businesses; Employee motivation; Employee termination; Energy; Energy efficiency; Entrepreneurial finance; Entrepreneurial management; Entrepreneurship; Environment; Environmental leadership; Environmental policy; Ethanol; European Union (EU); Executive education; Experimental design; Fracking; Gas; Global climate change; Global entrepreneurship; Global entrepreneurship; Global warming; Google; Hiring; Hybrid organizations; Hydraulic fracturing; Incentives; Incubators; Initial Public Offerings (IPOs); Innovation; Innovation management; Innovative thinking; Intellectual property; Intellectual property; International entrepreneurship; International marketing; Investor relations; Job creation; Lead users; Leadership; Leadership; Leadership; LinkedIn; Management control; Management education; Managerial communication; Managing adversity; Managing diversity; Market research; Marketing; Marketing strategy; MBA; Medical devices; Mergers and acquisitions; Microsoft; Middle East; MOOCs; MOOCs; Motivation; Motivation; Natural gas; New venture development; New ventures; New Zealand; Non-linear dynamics; Nonlinear dynamics; Nuclear power; Oil; Online education; Open innovation; Organizational behavior; Organizational change; Organizational communication; Organizational communications; Organizational culture; Organizational design and performance; Organizational learning; Organizations; Patents; Positioning; Pricing; Product design; Product development; Product innovation; Product loyalty; Product management; Product strategy; Public utilities; Recruitment; Research and development; Robotics; Sales; Silicon Valley; Silicon Valley; Social entrepreneurship; Solar power; Startups / Start-ups; Stock options; Stock options; Strategic management; Strategic planning; Strategy; Sustainability; System dynamics; System dynamics; Technological innovation; Technological innovation; Technology; Technology transfer; Twitter; United Kingdom; United States; Valuation; Valuation; Venture capital; Water; Wind power

Phil Budden

Phil Budden

Department: Senior Lecturer

Contact: , pbudden@mit.edu

Expertise: Banking; Banking industry; Consulting; Economic development; Entrepreneurial finance; Entrepreneurial finance; Entrepreneurship; Europe; European Union (EU); Foreign investment; Global business practices; Global entrepreneurship; Global entrepreneurship; Globalization; Government; Innovation; International communication; International entrepreneurship; Internationalization; Leadership; National security; United Kingdom; United States

Alberto Cavallo

Alberto Cavallo

Department: Associate Professor of Applied Economics

Contact: (617) 715-4837, afc@mit.edu

Expertise: Applied economics; Big data; Central banks; Data analysis; Data analytics; Data management; Data mining; Deflation; Developing countries; Developing countries, economics; Economic crisis; Emerging markets; Exchange rates; Federal Reserve; Global economics; Inflation; International economics; Macroeconomics; Monetary economics; Monetary policy; Online shopping; Pricing; Pricing; Statistics

Sharmila Chatterjee

Sharmila Chatterjee

Department: Academic Head, Enterprise Management Track Senior Lecturer, Marketing

Contact: (617) 253-8214, schatterjee@mit.edu

Expertise: Brand management; Business intelligence; Business intelligence; Business plans; Channel management; Channels; Competition; Competitive strategy; Competitive strategy; Customer Relationship Management (CRM); Customer relationships; Customer satisfaction; Customer service; Education; Executive education; International marketing; Market research; Marketing; Marketing channels; Marketing communication; Marketing strategy; MBA; Positioning; Pricing; Product design; Product development; Product loyalty; Public relations; Retail; Sales; Sales and sales processes; Sales and sales processes; Sales force automation; Trust-based marketing

Elaine Chen

Elaine Chen

Department: Senior Lecturer

Contact: , eychen@mit.edu

Expertise: Business plans; Entrepreneurial management; Entrepreneurship; Hi technology companies; Hi-technology / Hi-tech; Innovation; Innovation management; Innovative thinking; Intellectual property; Intellectual property; Leadership; Leadership; Management of technology; Manufacturing management; Market research; New venture development; New ventures; Open innovation; Patents; Positioning; Product design; Product development; Product innovation; Research and development; Robotics; Robots; Software engineering; Startups / Start-ups; Technological innovation; Technological innovation; Technology; Technology strategy

Court Chilton

Court Chilton

Department: Senior Lecturer

Contact: (617) 253-2212, cchilton@mit.edu

Expertise: Action learning; Business education; Business school; Change management; Competitive strategy; Consulting; Customer relationships; Customer satisfaction; Customer service; Distributed leadership; Education; Employee motivation; Executive education; Executive education; Leadership; Leadership; Leadership; Management education; Marketing communication; Motivation; Negotiation; Organizational communications; Organizational culture; Sales and sales processes; Social networks; Strategy; Training; Training programs

Zen Chu

Zen Chu

Department: Senior Lecturer

Contact: (617) 699-4036, zenven@mit.edu

Expertise: Accelerators; Action learning; Affordable Care Act (ACA); Alibaba; Alibaba; Alliances; Angel investing; Apple; Apps; Asia; Asia Pacific; B-school; Big data; Biopharmaceutical; Biotechnology; Business education; Cancer; China; Clinical trials; Cloud computing; Cloud storage; Competitive strategy; Conflicts of interest; Conflicts of interest; Consumer electronics; Convergence; Corporate social responsibility; Cross-cultural awareness; Crowdfunding; Cultural differences; Cyber security; Developing countries; Developing countries, economics; Digital economy; Digitization; eBusiness; eCommerce; eGovernment; Electronic commerce; Electronic media; Emerging businesses; Emerging markets; Entrepreneurial finance; Entrepreneurial finance; Entrepreneurial management; Entrepreneurship; Executive education; Genetics; Genome; Global entrepreneurship; Global entrepreneurship; Hacking; Healthcare; Healthcare delivery; Healthcare operations management; Hi-technology / Hi-tech; Hospital operations management; Incubators; India; Information technology; Innovation; Innovation management; Innovative thinking; Insurance; Intellectual property; International corporate strategy; International entrepreneurship; Internet applications; Internet security; Internet software; Internet strategy; Internet telephony; iPhone; Knowledge management; Knowledge sharing; Lead users; Lead users; Leadership; Leadership; Medical decision making; Medical devices; Medical devices; Medicare; Medicine; Mergers and acquisitions; MOOCs; Multi-drug models; Nanotechnology; New venture development; New ventures; Obamacare; Open innovation; Open source software; Patents; Pharmaceuticals; Predictive analytics; Private equity; Privatization; Product design; Product development; Product innovation; Research and development; Silicon Valley; Silicon Valley; Singapore; Smartphones; Social entrepreneurship; Social networks; Social responsibility; Software; Southeast Asia; Startups / Start-ups; Strategic management; Strategic planning; Strategy; Taiwan; Technological innovation; Technological innovation; Technological innovation; Technology strategy; Technology transfer; Technology transfer; Telecommunications; Thailand; United States; Venture capital; Venture capital; Vietnam; Virtual customer; Web-based marketing; Wireless communication; X-teams

Jonathan Fleming

Jonathan Fleming

Department: Senior Lecturer, Trust Center for MIT Entrepreneurship

Contact: (617) 357-7474, jfleming@oxbio.com

Expertise: Alliances; Analyst forecasts; Angel investing; Applied economics; Biopharmacuetical; Biotechnology; Business plans; Capital budgeting; Capital market; CEO compensation; Corporate diversification; Corporate finance; Corporate governance; Economic history; Economics; Emerging businesses; Entrepreneurial finance; Euro; Federal Reserve; Finance; Financial reporting; Foreign investment; Genetics; Germany; Health management; Healthcare industry; Hedge funds; HIV; Industrial economics; Investment analysis; Knowledge management; Medical devices; Medicine; Mergers and acquisitions; Microeconomics; Middle East; Multi-drug models; New ventures; Patents; Political economy; Research and development; Startups / Start-ups; Technological innovation; Venture capital

Renee Gosline

Renee Gosline

Zenon Zannetos (1955) Career Development Professor

Department: Assistant Professor of Marketing

Contact: (617) 452-4303, rgosline@mit.edu

Expertise: Advertising; Apps; Blogs; Brand management; Branding; Caribbean; Consumer behavior; Consumer marketing; Consumer packaged goods; Consumer psychology; Crowdfunding; Customer Relationship Management (CRM); Customer relationships; Electronic media; Elevator pitch; Facebook; Intellectual property; Leadership; Leadership; Luxury goods; Marketing; Medical decision making; Online education; Social media; Social networks; Startups / Start-ups; Strategy; Tumblr; Twitter; United States; YouTube

Nathaniel Gregory

Nathaniel Gregory

Department: Senior Lecturer in Finance

Contact: (617) 324-7312, ngregory@mit.edu

Expertise: Corporate finance

Joseph Hadzima

Joseph Hadzima

Department: Senior Lecturer, Martin Trust Center for MIT Entrepreneurship

Contact: (617) 475-6009, jgh@mit.edu

Expertise: Angel investing; Benefits; Business education; Business plans; CEO compensation; Compensation; Conflics of interest; Corporate governance; Emerging businesses; Entrepreneurial finance; Entrepreneurial management; Executive pay; High technology companies; Innovation; Intellectual property; Intellectual property law; Intellectual property strategy; Law; Management of technology; New ventures; Non-profits / Nonprofits; Patents; Private equity; Research and development; Securities and Exchange Commission (SEC); Software; Startups / Start-ups; Stock options; Venture capital

Brian Halligan

Brian Halligan

Department: Senior Lecturer

Contact: , bhalligan@alum.mit.edu

Expertise: Blogs; Business-to-business marketing; Changing workforce; Customer relationships; Database marketing; Employee motivation; Entrepreneurial management; Entrepreneurship; Innovation; Innovative thinking; Leadership; Marketing; Marketing strategy; New venture development; New ventures; Sales; Sales force management; Social influence; Startups / Start-ups; Technological innovation; Venture capital; Venture capital; Web-based marketing

John Hauser

John Hauser

Kirin Professor of Marketing

Department: Professor of Marketing

Contact: (617) 253-2929, hauser@mit.edu

Expertise: Consumer behavior; Customer satisfaction; Market research; Marketing; Positioning; Product design; Product development; Product management; Product strategy; Trust-based marketing; Virtual customer; Web-based marketing

Yasheng Huang

Yasheng Huang

International Program Professor in Chinese Economy and Business

Department: Professor of Global Economics and Management and Associate Dean for International Programs and Action Learning

Contact: (617) 253-9768, yshuang@mit.edu

Expertise: Asia; China; Developing countries; Emerging markets; Environmental policy; Foreign investment; Global economics; Global entrepreneurship; Globalization; Government; Hong Kong; India; International management; International trade; Korea; Political economy; Singapore; Southeast Asia; Taiwan; Thailand

Scott Keating

Scott Keating

Department: Senior Lecturer, Accounting

Contact: (617) 258-8947, skeating@mit.edu

Expertise: Accounting; Activity Based Management (ABM); Asia; Auditing; Canada; Competitive strategy; Economics; Emerging markets; Financial reporting; Management control; Managerial accounting; Microeconomics; Optimal control; Performance measurement systems; Risk management; Taxation

SP Kothari

SP Kothari

Gordon Y Billard Professor of Accounting and Finance

Contact: (617) 253-0994, kothari@mit.edu

Expertise: Accounting; Accounting standards; Capital market; Capital markets; Corporate disclosure practices; Corporate governance; Disclosure; Earnings management; Earnings quality; Econometrics; Finance; Financial reporting; Financial statement analysis; Foreign investment; India; Investment analysis; Portfolio theory; Statement analysis; Stock options

Peter Kurzina

Peter Kurzina

Department: Senior Lecturer, Martin Trust Center for MIT Entrepreneurship

Contact: (617) 715-4850, kurzina@mit.edu

Expertise: Action learning; China; Leadership; Turnaround; Women in business

Donald Lessard

Donald Lessard

Epoch Foundation Professor of International Management, Emeritus

Department: Professor of Global Economics and Management, Emeritus; Professor of Engineering Systems, Emeritus

Contact: (617) 253-6688, dlessard@mit.edu

Expertise: Alternative energy; Clean energy; Corporate strategy and policy; Gas; Globalization; International corporate strategy; International corporate strategy; International finance; International management; Oil; Project management; Risk management; Risk management

Retsef Levi

Retsef Levi

J. Spencer Standish (1945) Professor of Management

Department: Professor of Operations Management

Contact: (617) 253-4155, retsef@mit.edu

Expertise: Applied math; Applied probability; Business intelligence; Competition; Convergence; Decision making; Facility location; Healthcare operations management; Infrastructures; Inventory; Logistics; Manufacturing management; Manufacturing systems; Mathematical programming; Medical decision making; Medicine; Middle East; Operations management; Operations research; Optimal control; Optimization; Price fixing; Probability; Process control; Production; Project management; Revenue management; Sampling; Statistics; Stochastic modeling; Supply chain management; Terrorism; Vehicle routing

Andrew Lo

Andrew Lo

Charles E. and Susan T. Harris Professor

Department: Professor of Finance

Contact: (617) 253-0920, andrew.lo@mit.edu

Expertise: Analyst forecasts; Angel investing; Applied economics; Applied mathematics; Applied probability; Arbitrage pricing theory; Artificial intelligence; Asset management; Asset pricing; Banking; Banking management; Banking operations and policy; Banking regulation; Bankruptcy; Bayesian networks; Bayesian statistics; Bayesian statistics; Big data; Biopharmaceutical; Biotechnology; Bond markets; Bond negotiations; Bond pricing; Business intelligence; Business plans; Cancer; Capital budgeting; Capital controls; Capital market; CEO compensation; Clinical trials; Consumer behavior; Contagion; Corporate diversification; Corporate finance; Corporate governance; Corporate strategy and policy; Currency; Cyber security; Data acquisition; Data analysis; Data mining; Decision making; Deflation; Derivatives; Disaster recovery; Distance learning; Dividend policy; Dot-com; Drug models; eCommerce; Econometrics; Economic crisis; Economics; Education; Emerging businesses; Entrepreneurial finance; Entrepreneurial management; Equities; Euro; Exchange rates; Executive compensation; Federal Reserve; Financial econometrics; Financial engineering; Financial information technology; Financial information technology; Financial markets; Financial reporting; Financial services; Financial statement analysis; Foreign investment; Futures; Government; Healthcare; Healthcare industry; Hedge funds; Hurdle rates; Inflation; Intellectual property; Intellectual property law; Interest rates; International finance; Internet privacy issues; Intertemporal choice; Investment analysis; Investment banking; Investment risk; Investment strategies; Knowledge sharing; Macroeconomics; Mathematical programming; MBA; Medical decision making; Medicine; Mergers and acquisitions; Mobile banking; MOOCs; Mortgage funds; Mutual funds; Neural networks; New venture development; New ventures; Non-linear dynamics; Online banking; Online education; Online feedback mechanisms; Operations research; Optimal control; Optimization; Options; Patents; Pensions; Personal finance; Pharmaceuticals; Portfolio choice; Portfolio design and management; Private equity; Research and development; Retirement planning; Revenue management; Risk capital; Risk management; Sampling; Securities and Exchange Commission (SEC); Security prices; Simulation; Software agents; Startups / Start-ups; Statistics; Stochastic modeling; Stock exchange; Stock exchange consolidation; Stock market; Stock options; Stock trading; Subprime lending; Trading decisions; Treasuries; Venture capital; Wall Street; Web-based marketing

Shari Loessberg

Shari Loessberg

Department: Senior Lecturer, Technological Innovation, Entrepreneurship, and Strategic Management

Contact: (617) 253-5070, loess@mit.edu

Expertise: Angel investing; Corporate governance; Eastern Europe; Emerging markets; Entrepreneurial finance; Financial services; Global entrepreneurship; International entrepreneurship; New ventures; Non-profits / Nonprofits; Russia; Social networks; Venture capital; Vietnam

Robert McKersie

Robert McKersie

Professor Emeritus of Management

Department: Institute for Work and Employment Research

Contact: (617) 253-2671, rmckersi@mit.edu

Expertise: Industrial relations; Interest based negotiations; Organizational change

Robert Nachtrieb

Robert Nachtrieb

Department: Senior Lecturer, System Dynamics

Contact: , nacht@MIT.EDU

Expertise: Bayesian statistics; Business plans; Business process modeling; Business process modeling; China; Competitive strategy; Consulting; Corporate strategy and policy; Cross-cultural awareness; Cultural differences; Data analysis; Data analytics; Data mining; Decision analysis; Decision making; Decision support; Energy Efficiency; Enterprise architecture; Executive education; Experimental design; Global standards; India; Management education; Medical decision making; Medical devices; Negotiation; Negotiation and conflict resolution; New venture development; New ventures; Non-linear dynamics; Non-market strategy; Nonlinear dynamics; Nuclear power; Product innovation; Strategic management; System dynamics; System dynamics; United States

Edward Roberts

Edward Roberts

David Sarnoff Professor of Management of Technology

Contact: (617) 253-4934, eroberts@mit.edu

Expertise: Angel investing; Angel investing; Emerging businesses; Entrepreneurship; Global entrepreneurship; Global entrepreneurship; Hi technology companies; Hi-technology / Hi-tech; Innovation; Innovation management; Management of technology; New venture development; New ventures; Research and development; Social entrepreneurship; Startups / Start-ups; Technological innovation; Technological innovation; Technology transfer; Venture capital; Venture capital

Imran Sayeed

Imran Sayeed

Department: Senior Lecturer, Technological Innovation, Entrepreneurship, and Strategic Management

Contact: (617) 281-5197, isayeed@mit.edu

Expertise: Angel investing; Apps; Apps; Business plans; Competition; Crowdfunding; Distance learning; Employee motivation; Entrepreneurship; Facebook; Gamification; Global entrepreneurship; Innovation; Innovation management; Innovative thinking; International entrepreneurship; Intranet; Leadership; Middle East; Mobile banking; Mobile computing; MOOCs; MOOCs; Offshoring; Online banking; Online education; Online education; Organizational learning; Outsourcing; Pakistan; Sharing economy; Smartphones; Social entrepreneurship; Startups / Start-ups; Technological innovation; Technological innovation; Technological innovation; Technology security; Training; United Arab Emirates

Antoinette Schoar

Antoinette Schoar

Michael M. Koerner (1949) Professor of Entrepreneurship

Department: Professor of Finance

Contact: (617) 253-3763, aschoar@mit.edu

Expertise: Angel investing; Angel investing; Corporate finance; Corporate governance; Credit card industry; Developing countries; Economic development; Entrepreneurial finance; Entrepreneurship; Global entrepreneurship; International entrepreneurship; Job creation; Lead users; Subprime lending; Venture capital; Venture capital

Andreas Schulz

Andreas Schulz

Patrick J. McGovern (1959) Professor of Management

Department: Professor of Operations Research

Contact: (617) 258-7340, schulz@mit.edu

Expertise: Algorithms; Algorithms; Applied math; Applied mathematics; Auctions; Combinatorial optimization; Computational complexity; Computational economics; Europe; Facility location; Facility location; Germany; Healthcare operations management; Heuristics; Hospital operations management; Integer programming; Inventory; Inventory; Logistcs; Logistics; Mathematical programming; Mathematical programming; Mathematical programming; Network optimization; Operations research; Optimization; Optimization; Optimization; Project management; Project management; Robust optimization; Stochastic modeling; Telecommunications; Telecommunications; Transportation; Vehicle routing; Vehicle routing

Lou Shipley

Lou Shipley

Department: Lecturer

Contact: , shipley@MIT.EDU

Expertise: Angel investing; Asia; Asia Pacific; B-school; Bank regulation; Banking industry; Banking operations and policy; Banking regulation; Big data; Blogs; Blogs; Business education; Business intelligence; Business plans; Business school; Business-to-business marketing; Career development; CEO compensation; Change management; China; Cloud computing; Cloud storage; Compensation; Competition; Competitive strategy; Competitive strategy; Component software technologies; Corporate governance; Corporate governance; Corporate governance; Corporate governance; Corporate strategy and policy; Cross-cultural awareness; Customer incentives; Customer Relationship Management (CRM); Customer relationships; Customer satisfaction; Customer service; Cyber security; Data analysis; Data assets; Data management; Data mining; Data mining; Database marketing; Economic history; Email; Emerging markets; Employee motivation; Enterprise information systems; Entrepreneurial finance; Entrepreneurial management; Entrepreneurship; Europe; European Union (EU); Financial information technology; Financial information technology; Global business practices; Global entrepreneurship; Hi technology companies; Hi-technology / Hi-tech; Hiring; Incentives; Information systems; Information technology; Initial Public Offerings (IPOs); Innovation; Innovation management; Innovative thinking; Intellectual property; Intellectual property; Intellectual property; Intellectual property; Intellectual property law; Intellectual property strategy; International communication; International corporate strategy; International entrepreneurship; International management; Internet security; Internet software; Inventory; Investment policy; Investor relations; Japan; Job creation; Job creation; Knowledge management; Knowledge management; Knowledge sharing; Leadership; Leadership; Leadership; Legacy information systems; LinkedIn; Logistics; Macroeconomics; Management control; Management of information technology; Management of technology; Managerial economics; Managerial vision; Marketing; Marketing communication; Marketing strategy; Mergers and acquisitions; Mobile banking; Mobile computing; Motivation; Networking; Online banking; Open innovation; Open source software; Optimization; Organizational change; Organizational communication; Organizational communications; Organizational culture; Product innovation; Product loyalty; Product management; Product strategy; Productivity; Recruitment; Regulation; Regulation and policy; Reporting; Risk management; Risk management; Sales; Sales and sales processes; Sales force automation; Sales force management; Sharing economy; Sharing economy; Silicon Valley; Silicon Valley; Social business; Social influence; Social media; Social networks; Social networks; Social networks; Social networks; Software; Software engineering; South Korea; Startups / Start-ups; Strategic management; Strategic planning; Strategy; Supply chain management; Talent management; Teams; Technological innovation; Technological innovation; Technological innovation; Technology; Technology security; Technology strategy; United Kingdom; United States; Venture capital; Venture capital; Virtual customer; Web-based marketing; Web-based marketing; World Wide Web

Steven Spear

Steven Spear

Department: Senior Lecturer

Contact: (617) 281-7620, sspear@mit.edu

Catherine Tucker

Catherine Tucker

Department: Professor of Marketing

Contact: (617) 252-1499, cetucker@mit.edu

Expertise: Advertising; Amazon.com; Apple; Applied economics; Applied microeconomics; Big data; Computer privacy; Consumer marketing; Convergence; Customer incentives; Digital economy; Digitalization; Digitization; Dot-com; eBay; eBay; eBusiness; eBusiness; eCommerce; eCommerce; Econometrics; Economics; eGovernment; Electronic commerce; Electronic communication; Electronic media; Electronic publishing; Facebook; Financial information technology; Flickr; Foursquare; Genetics; Genome; Google; Google; Healthcare exchanges; Hi technology companies; Hi-technology / Hi-tech; Industrial economics; Industrial organization; Industrial organization; Information technology; Instagram; Intellectual property; Intellectual property; Intellectual property; Intellectual property law; Intellectual property law; Intellectual property strategy; Internet; Internet applications; Internet governance; Internet privacy issues; Internet security; Internet strategy; iPad; iPhone; LinkedIn; Marketing; Marketing communication; Marketing strategy; Microsoft; Mobile banking; MOOCs; MOOCs; Online banking; Online education; Online education; Online feedback mechanisms; Online media; Online shopping; Pinterest; Price fixing; Price fixing; Pricing; Pricing; Privacy issues; Regulation and policy; Skype; Social influence; Social media; Social networks; Strategy; Technological innovation; Technology; Technology security; Technology strategy; Teleconferencing; Tumblr; Twitter; United Kingdom; United States; Web-based marketing; Web-based marketing; World Wide Web; Yelp

Glen Urban

Glen Urban

David Austin Professor in Management, Emeritus

Department: Professor of Marketing, Emeritus

Contact: (617) 253-6615, glurban@mit.edu

Expertise: Advertising; Automotive industry; B-school; Bayesian statistics; Brand management; Branding; Consumer marketing; Customer relationships; Customer satisfaction; Customer service; Database marketing; Dot-com; eCommerce; Electronic publishing; International marketing; Internet; Internet privacy issues; Internet strategy; Knowledge management; Lead users; Management of technology; Market research; Marketing; New ventures; Online feedback mechanisms; Online media; Onlne shopping; Positioning; Product loyalty; Statistics; Telecommunications; Trust-based marketing; Web-based marketing; World Wide Web

Ross Watts

Ross Watts

Department: Professor of Accounting, Emeritus

Contact: (617) 253-2668, rwatts@mit.edu

Expertise: Accounting; Accounting standards; Activity Based Management (ABM); Asia Pacific; Auditing; Canada; Capital budgeting; Contracting; Corporate disclosure practices; Corporate finance; Corporate governance; Corporate governance; Corporate governance; Debt contracts; Dividend policy; Earnings management; Earnings manipulation; Financial reporting; Financial statement analysis; Hong Kong; Management control; Managerial accounting; New Zealand; Statement analysis; Taiwan; United Kingdom; United States

Henry Weil

Henry Weil

Department: Senior Lecturer, Technological Innovation, Entrepreneurship, and Strategic Management

Contact: (617) 258-6101, hbweil@mit.edu

Expertise: Airlines; Alliances; Asia; Aviation; Banking; Bermuda; Business process modeling; Capital budgeting; China; Competition; Competition; Competitive strategy; Computer industry; Consumer behavior; Convergence; Corporate strategy and policy; Credit card industry; Customer relationships; Customer service; Data acquisition; Digitalization; Dot-com; eCommerce; Electronic media; Emerging businesses; Emerging markets; Energy; Entrepreneurial management; Ethanol; Europe; European Union (EU); Financial services; France; Globalization; Hong Kong; Industrial economics; Information technology; Innovation; International corporate strategy; International management; Internet telephony; Lead users; Management of technology; Marketing strategy; Media; Microeconomics; Mobile computing; New ventures; Nonlinear dynamics; Oil; Online banking; Online media; Pharmaceuticals; Pricing; Research and development; Retirement planning; Singapore; Startups / Start-ups; Strategic management; Strategic planning; System dynamics; Taiwan; Technological innovation; Technological strategy; Technological transfer; Trust-based marketing; Wi-Fi; Wireless communication

Irving Wladawsky-Berger

Irving Wladawsky-Berger

Department: Visiting Lecturer, Information Technology

Contact: (203) 856-4915, irving@irvingwb.com

Expertise: Cloud computing; Competition; Competitive strategy; Computer industry; Digital economy; Digitalization; Digitization; eBusiness; Electronic commerce; Emerging businesses; Information systems; Information technology; Innovation; Innovation management; Innovative thinking; Internet; Internet strategy; Leadership; Management of technology; Open innovation; Open source software; Product innovation; Research and development; Sociotechnical system; Strategic planning; Strategy; Technological innovation; Technological innovation; Technology; Technology strategy; Technology transfer; Technology transfer; World Wide Web

Juanjuan Zhang

Juanjuan Zhang

Epoch Foundation Professor of International Management

Department: Professor of Marketing

Contact: (617) 452-2790, jjzhang@mit.edu

Expertise: Applied economics; Asia; Channel Management; Competitive strategy; Crowdfunding; Customer Relationship Management (CRM); Emerging markets; Innovation management; Marketing Strategy; Product management; Sales force management; Social influence; Social media; Web-based marketing

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