Results for Virtual customer:
Professor Emeritus of Management
Department: System Dynamics
Contact: (617) 253-1571, jforestr@mit.edu
Expertise: Advertising; Applied economics; Automotive; Branding; Business education; Business process modeling; Consumer packaged goods; Consumer products (marketing); Corporate strategy and policy; Customer relationships and CRM; Customer satisfaction; Deflation; Distance learning; Entrepreneurship / New ventures; Environmental leadership; Environmental policy; Game theory; Information technology, impact of; Internet; K-12 education; Macroeconomics; Management of technology; Managerial economics; Market research; Marketing; Marketing strategy; Nonlinear dynamics; Positioning; Statistics; Supply chain management; System dynamics; Virtual customer; Web-based marketing
Kirin Professor of Marketing
Department: Professor of Marketing
Contact: (617) 253-2929, hauser@mit.edu
Expertise: Bayesian statistics; Branding; Consumer behavior; Consumer marketing; Consumer measurement; Consumer products (marketing); Customer satisfaction; Innovation; Market research; Marketing; Positioning; Probability, applied; Product development and design; Product loyalty; Sampling; Statistics; Trust-based marketing; Virtual customer; Web-based marketing
E. Pennell Brooks (1917) Professor in Management
Department: Professor of Operations Research
Contact: (617) 253-6606, jorlin@mit.edu
Expertise: Airlines; Data mining; Decision making, decision support; Logistics; Mathematical programming; Operations research; Optimization; Transportation
Digital Equipment Corp. Leaders for Global Operations Professor of Management
Department: Professor of Management Science and Economics
Contact: (617) 253-2833, dprelec@mit.edu
Expertise: Consumer behavior; Consumer psychology; Credit cards; Transportation
David Austin Professor in Management, Emeritus
Department: Professor of Marketing, Emeritus
Contact: (617) 253-6615, glurban@mit.edu
Expertise: Advertising; Automotive; B-school; Bayesian statistics; Brand management; Branding; Consumer marketing; Consumer products (marketing); Customer relationships and CRM; Customer satisfaction; Customer service; Database marketing; Dot-com; E-commerce; Entrepreneurship / New ventures; Information technology for management; Internet; Internet privacy issues; Internet strategy; Knowledge management; Lead users; Market research; Marketing; Marketing strategy; Marketing, international; New ventures; Online feedback mechanisms; Online media; Online shopping; Positioning; Product loyalty; Publishing; Statistics; Telecommunications; Trust-based marketing; Web-based marketing; World Wide Web
T. Wilson (1953) Professor in Management
Department: Professor of Management of Innovation and Engineering Systems
Contact: (617) 253-7155, evhippel@mit.edu
Expertise: Change management; High technology companies; Innovation; Lead users; Management of technology; Managing change; Medical devices; Open source software; Patents; Research and development; Technological innovation; Technology strategy; Technology transfer
Contact us.
Paul Denning
Director of Media
Relations
617.253.0576
denning@mit.edu
Patricia Favreau
Associate Director of
Media Relations
617.253.3492
pfavreau@mit.edu
