Wanda Orlikowski

Alfred P. Sloan Professor of Management
Professor of Information Technologies and Organization Studies

Biography | Selected Publications

"What Difference does a Robot Make? The Material Enactment of Distributed Coordination." Beane, Matt and Wanda J. Orlikowski. Organization Science Vol. 26, No. 6 (2015): 1553-1573. (2015)

Exploring Material-Discursive Practices.” Orlikowski, Wanda J. and Susan V. Scott. Journal of Management Studies Vol. 52, No. 5 (2015): 697-705. (2015)

The Algorithm and the Crowd: Considering the Materiality of Service Innovation.” Orlikowski, Wanda J. and Susan V. Scott. MIS Quarterly Vol. 39, No. 1 (2015): 201-216. (2015)

“Beyond Forecasting: The Importance of Creating Strategic Narratives.” Kaplan, Sarah and Wanda J. Orlikowski MIT Sloan Management Review, September 2014.

Entanglements in Practice: Performing Anonymity Through Social Media.” Scott, Susan V. and Wanda J. Orlikowski. MIS Quarterly Vol. 38, No. 3 (2014): 873-895. (2014)

"What Difference Does a Robot Make? Managing Ambiguity in Distributed Knowledge Work." Matt Beane and Wanda J. Orlikowski. In Best Paper Proceedings, 74th Annual Meeting of the Academy of Management, edited by Leslie Toombs. Philadelphia, PA: August 2014.

What Happens When Evaluation Goes Online? Exploring Apparatuses of Valuation in the Travel Sector.” Scott, Susan V. and Wanda J. Orlikowski. Organization Science Vol. 25, No. 3 (2014): 868-891. (2014)

The Autonomy Paradox: The Implications of Wireless Email Devices for Knowledge Professionals.” Mazmanian, Melissa, Wanda J. Orlikowski and JoAnne Yates. Organization Science Vol. 24, No. 5 (2013): 1337-1357. (2013)

Temporal Work in Strategy Making.” Kaplan, Sarah and Wanda J. Orlikowski. Organization Science Vol24, No. 4 (2013): 965-995. (2013)

Knowledge Eclipse: Producing Sociomaterial Reconfigurations in the Hospitality Sector.” Orlikowski, Wanda J. and Susan V. Scott. In How Matter Matters: Objects, Artifacts, and Materiality in Organization Studies, edited by Paul R. Carlile, Davide Nicolini, Ann Langley, and Haridimos Tsoukas, 119-141. Oxford, UK: Oxford University Press, 2013.

“Sociomateriality — Taking the Wrong Turning? A Response to Mutch.” Scott, Susan V. and Wanda J. Orlikowski. Information and Organization Vol. 23, No. 2 (2013): 77-80. (2013)

"Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work." Barrett, Michael, Elvor Oborn, Wanda Orlikowski and JoAnne Yates. Organization Science Vol. 23, No. 5 (2012): 1448-1466. (2012)

"Reconfiguring Relations of Accountability: Materialization of Social Media in the Travel Sector." Scott, Susan V. and Wanda J. Orlikowski. Accounting, Organizations and Society Vol. 37, No. 1 (2012): 26-40. (2012)

Great Expectations: The Materiality of Commensurability in Social Media.” Scott, Susan V. and Wanda J. Orlikowski. In Materiality and Organizing: Social Interaction in a Technological World, edited by Paul M. Leonardi, Bonnie A. Nardi and Jannis Kallinikos, 1113-133. Oxford, UK: Oxford University Press, 2012.

"Theorizing Practice and Practicing Theory." Feldman, Martha S. and Wanda J. Orlikowski. Organization Science Vol. 22, No. 5 (2011): 1240-1253. (2011)

“Imagining Technology in Organizational Knowledge: Entities, Webs and Mangles.” Scott, Susan V. and Wanda J. Orlikowski. In Imagining Organizations: Performative Imagery in Business and Beyond, edited by Paolo Quattrone, Nigel Thrift, Chris Mclean and Francois-Regis Puyou, 83-96. New York, NY: Routledge, 2011.

“Performing Online Anonymity: The Role of Materiality in Knowledge Practices.” Susan V. Scott and Wanda J. Orlikowski. In Proceedings of the 27th European Group for Organizational Studies Conference, Gothenburg, Sweden: July 2011.

Virtual Worlds: A Performative Perspective on Globally Distributed, Immersive Work.” Schultze, Ulrike and Wanda J. Orlikowski. Information Systems Research Vol. 21, No. 4 (2010): 810-821. (2010)

Practice in Research: Phenomenon, Perspective, and Philosophy.” Orlikowski, Wanda J. In The Cambridge Handbook on Strategy as Practice, edited by Damon Golsorkhi, Linda Rouleau, David Seidl and Eero Vaara. Cambridge, UK: Cambridge University Press, 2010.

“Reconfiguring Relations of Accountability: The Consequences of Social Media for the Travel Sector.” Susan V. Scott and Wanda J. Orlikowski. In Best Paper Proceedings, 69th Annual Meeting of the Academy of Management, edited by Leslie Toombs. Montreal, Canada: August 2010.

Technology and Organization: Contingency All the Way Down.” Orlikowski, Wanda J. In Technology and Organizations: Essays in Honour of Joan Woodward, edited by Nelson Phillips, Graham Sewell and Dorothy Griffiths, 241-249. Technology and Organization: Essays in Honour of Joan Woodward. Bingley, UK: Emerald Group Publishing Limited, 2010. (2010)

"Leadership Capabilities: Exercise Them to Develop a Signature Style." Ancona, Deborah, Thomas W. Malone, Wanda J. Orlikowski and Peter M. Senge. Leadership Excellence, February 2010.

The Sociomateriality of Organizational Life: Considering Technology in Management Research.” Orlikowski, Wanda J. Cambridge Journal of Economics Vol. 34, No. 1 (2010): 125-141. (2010)

Understanding Shifting Power Relations within and Across Fields of Practice: A Critical Genre Analysis.” Levina, Natalia and Wanda J. Orlikowski. Academy of Management Journal Vol. 52, No. 4 (2009): 672–703. (2009)

“‘Getting the Truth’: Exploring the Material Grounds of Institutional Dynamics in Social Media.” Susan V. Scott and Wanda J. Orlikowski. In Proceedings of the 25th European Group for Organizational Studies Colloquium, edited by Michael Lounsbury. Barcelona, Spain: July 2009.

About Time Too: Online News and Changing Temporal Structures in the Newspaper Industry.”  Matthew Jones, Kamal Munir, Wanda J. Orlikowski and Jochen Runde. In 29th International Conference on Information Systems (ICIS 2008). Paris, France: December 2008.

“Sociomateriality: Challenging the Separation of Technology, Work and Organization.” Orlikowski, Wanda J. and Susan V. Scott (2008). Academy of Management Annals Vol. 2. No. 1 (2008): 433-474. (2008)

“Imagining Technology in Organizational Knowledge: Entities, Webs, and Mangles.” Susan V. Scott and Wanda J. Orlikowski. In Proceedings of the First Workshop on Imaging Business, edited by Paolo Quattrone, Francois-Régis Puyou and Chris Mclean. Oxford, UK: June 2008.

“Performing Catharsis: The Use of Online Discussion Forums in Organizational Change.” da Cunha, João Vieira and Wanda J. Orlikowski. Information and Organization Vol. 18, No. 2 (2008): 132-156. (2008)

“Sociomaterial Practices: Exploring Technology at Work.” Orlikowski, Wanda J. Organization Studies Vol. 28, No. 9 (2007): 1435-1448. (2007)

"The PowerPoint Presentation and its Corollaries: How Genres Shape Communicative Action in Organizations." Yates, JoAnne and Wanda J. Orlikowski. In Communicative Practices in Workplaces and the Professions: Cultural Perspectives on the Regulation of Discourse and Organizations, edited by Mark Zachry and Charlotte Thralls, 67-91. Amityville, NY: Baywood Publishing, 2007.

Information Technology and the Dynamics of Organisational Change.” Jones, Matthew, and Wanda J. Orlikowski. In The Oxford Handbook on Information and Communication Technologies, edited by Robin Mansell, Chrisanthi Avgerou, Danny Quah and Roger Silverstone, 293-313. Oxford, UK: Oxford University Press, 2007.

In Praise of the Incomplete Leader.” Ancona, Deborah, Thomas W. Malone, Wanda J. Orlikowski and Peter M. Senge. Harvard Business Review, February 2007.

“Material Knowing: The Scaffolding of Human Knowledgeability.” Orlikowski, Wanda J. European Journal of Information Systems Vol. 15, No. 5 (2006): 460-466. (2006)

“The Temporality of Strategy-making.” Sarah Kaplan and Wanda J. Orlikowski. In Proceedings of the 65th Academy of Management Meeting, edited by K. Mark Weaver. Atlanta GA: August 2006.

Ubiquitous Email: Individual Experiences and Organizational Consequences of BlackBerry Use.” Melissa Mazmanian, JoAnne Yates and Wanda J. Orlikowski. In Proceedings of the 65th Academy of Management Meeting, edited by K. Mark Weaver. Atlanta GA: August 2006.

"ICTs and Organizational Change: A Commentary." Orlikowski, Wanda J. and JoAnne Yates. The Journal of Applied Behavioral Science, Vol. 42, No. 1 (2006): 127-134. (2006)

Life in the Trading Zone: Structuring Coordination Across Boundaries in Post-Bureaucratic Organizations.” Kellogg, Katherine C., Wanda J. Orlikowski and JoAnne Yates. Organization Science Vol. 17. No. 1 (2006): 22-44. (2006)

"Material Works: Exploring the Situated Entanglement of Technological Performativity and Human Agency." Orlikowski, Wanda J. Scandinavian Journal of Information Systems Vol. 17, No. 1 (2005): 183-186. (2005)

“Who’s Doing What, When? Coordinating Work in a Distributed Software Development Team.” Heng Xu, Wanda J. Orlikowski and JoAnne Yates. In Proceedings of the 64th Academy of Management Meeting, edited by K. Mark Weaver. Honolulu, Hawaii: August 2005.

Temporal Coordination through Communication: Using Genres in a Virtual Start-up Organization.” Im, Hyun-Gyung, JoAnne Yates and Wanda J. Orlikowski. Information Technology and People Vol. 18, No. 2 (2005): 89-119. (2005)

Using Communication Norms for Coordination: Evidence from a Distributed Team.” Tanu Ghosh, JoAnne Yates and Wanda J. Orlikowski. In 25th International Conference on Information Systems (ICIS 2004)Washington DC: December 2004.

Organizational Discourse and New Media: A Practice Perspective.” Boczkowski, Pablo J. and Wanda J. Orlikowski. In Handbook of Organizational Discourse, edited by David Grant, Cynthia Hardy, Clifford Oswick and Linda Putnam, 359-377. Thousand Oaks, CA: Sage Publications, 2004.

Managing and Designing: Attending to Reflexiveness and Enactment.” Orlikowski, Wanda J. In Managing as Designing, edited by Richard Boland Jr. and Fred Collopy, 90-95. Stanford, CA: Stanford University Press, 2004.

Structuration Theory and Information Systems: A Critical Reappraisal.” Jones, Matthew, Wanda J. Orlikowski and Kamal Munir. In Social Theory and Philosophy for Information Systems, edited by John Mingers and Leslie P. Willcocks, 297-328Chichester, UK: John Wiley & Sons, 2004.

“A Practice Perspective on Technology-Mediated Network Relations: The Use of Internet-based Self-Serve Technologies.” Schultze, Ulrike and Wanda J. Orlikowski. Information Systems Research Vol. 15, No. 1 (2004): 87-106. (2004)

Beyond McGregor’s Theory Y: Human Capital and Work in the 21st Century Corporation.” Kochan, Thomas A., Wanda Orlikowski and Joel Cutcher-Gersenfeld. In Management: Inventing and Delivering the Future, edited by Thomas A. Kochan and Richard Schmalensee, 85-114. Cambridge MA: The MIT Press, 2003. (2003)

“Organizational Discourse and New Media: A Practice Perspective.” Pablo J. Boczkowski and Wanda J. Orlikowski. In Proceedings of the 53rd Annual Conference of the International Communication Association. San Diego, CA: May 2003.

It's About Time: Temporal Structuring in Organizations.” Orlikowski, Wanda J. and JoAnne Yates. Organization Science. Vol. 13, No. 6 (2002): 684-700. (2002)

Enacting New Ways of Organizing: Exploring the Activities and Consequences of Post-Industrial Work.” Katherine C. Kellogg, Wanda J. Orlikowski and Joanne Yates. In Best Papers Proceedings, 62nd Academy of Management Meeting, edited by Dennis H. Nagao. Denver, CO: August 2002.

“Desperately Seeking the ‘IT’ in IT Research: A Call to Theorizing the IT Artifact.” Orlikowski, Wanda J. and C. Suzanne Iacono. Information Systems Research Vol. 12, No. 2 (2001): 121-134. (2002)

Distributed Work over the Centuries: Trust and Control in the Hudson's Bay Company, 1670-1826.” O'Leary, Michael, Wanda J. Orlikowski and JoAnne Yates. In Distributed Work, edited by Pamela J. Hinds and Sara Kiesler, 27-54. Cambridge, MA: MIT Press, 2002.

“Knowing in Practice: Enacting a Collective Capability in Distributed Organizing.” Orlikowski, Wanda J. Organization Science Vol.13, No. 4: 249-273. (2002)

Community-based Interpretive Schemes: Exploring the Use of Cyber Meetings within a Global Organization.” Takeshi Yoshioka, JoAnne Yates and Wanda J. Orlikowski. In Proceedings of the 35th Annual Hawaii International Conference on System Sciences. Wailea, HI: January 2002.

Genre Systems: Structuring Interaction through Communicative Norms.” Yates, JoAnne and Wanda J. Orlikowski. Journal of Business Communication Vol. 39, No. 1 (2002): 13-35. (2002)

Genre Systems: Chronos and Kairos in Communicative Interaction.” Yates, JoAnne and Wanda Orlikowski. In The Rhetoric and Ideology of Genre: Strategies for Stability and Change, edited by Richard Coe, Lorelei Lingard and Tatiana Teslenko. Cresskill, NJ: Hampton Press, 2002.

Genre Taxonomy: A Knowledge Repository of Communicative Actions.” Yoshioka, Takeshi, George Herman, JoAnne Yates and Wanda J. Orlikowski. ACM Transactions on Information Systems, Vol. 19, No. 4 (2001): 431-456. (2001)

Technology and Institutions: What Can Research on Information Technology and Research on Organizations Learn from Each Other.” Orlikowski, Wanda J. and Stephen R. Barley. MIS Quarterly Vol. 25, No. 2 (2001): 145-165. (2001)

“Metaphors of Virtuality: Shaping an Emergent Reality.” Schultze, Ulrike and Wanda J. Orlikowski. Information and Organization Vol. 11, No. 1 (2001): 45-77. (2001)

"Sloan 2001: A Virtual Odyssey.” Yates, JoAnne, Wanda Orlikowski and Nils Fonstad. In Our Virtual World: The Transformation of Work, Play, and Life Via Technology, edited by Ilze Zigurs and Laku Chidambaram, 191-218. Hershey, PA: Idea Group Publishing, 2001.

The Truth is Not Out There: An Enacted View of the Digital Economy.” Orlikowski, Wanda J. and C. Suzanne Iacono. In Understanding the Digital Economy: Data, Tools, and Research, edited by Erik Brynjolfsson and Brian Kahin, 352-380. Cambridge, MA: MIT Press, 2000.

“Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations.” Orlikowski, Wanda J. Organization Science Vol. 11, No. 4 (1999): 404–428. (2000)

“Managing Use not Technology: A View from the Trenches.” Orlikowski, Wanda J. In Mastering Information Management, edited by Donald A. Marchand, Thomas H. Davenport and Tim Dickson. London, UK: Pearson Education Press, 1999.

“Genre Systems: Structuring Interaction through Communicative Norms.” Wanda J. Orlikowski and JoAnne Yates. In Proceedings from the Association for Business Communication European Convention. Helsinki, Finland: May 1999.

Explicit and Implicit Structuring of Genres: Electronic Communication in a Japanese R&D Organization.” Yates, JoAnne, Wanda J. Orlikowski and Kazuo Okamura. Organization Science Vol. 10, No. 1 (1999): 83-103. (1999)

“Chronos and Kairos in Communicative Interaction.” JoAnne Yates and Wanda J. Orlikowski. In Proceedings of the 2nd International Symposium on Genre. Vancouver, Canada: December 1997.

“Managing Improvement in Process Technology through Episodic Windows of Opportunity.” Tyre, Marcie J. and Wanda J. Orlikowski. In Managing the Human Side of Technological Innovation. edited by Ralph Katz, 398-411. New York, NY: Oxford University Press, 1997.

An Improvisational Model of Change Management: The Case of Groupware Technologies.” Orlikowski, Wanda J. and J. Debra Hofman. MIT Sloan Management ReviewJanuary 1997.

Collaborative Genres for Collaboration: Genre Systems in Digital Media.” JoAnne Yates, Wanda J. Orlikowski and Julie Rennecker. In Proceedings of the 30th Annual Hawaii International Conference on System Sciences. Wailea, HI: January 1997.

"The Episodic Process of Learning by Using." Tyre, Marcie J. and Wanda J. Orlikowski. International Journal of Technology Management Vol. 11, No. 7-8 (1996): 790-798. (1996)

"Managing Use and Not Technology: A View from the Trenches." Orilikowski, Wanda J. Financial Times, March 1999. (1996)

Improvising Organizational Transformation over Time: A Situated Change Perspective.” Orlikowski, Wanda J. Information Systems Research Vol. 7, No. 1 (1996): 63-92. (1996)

“Evolving with Notes: Organizational Change around Groupware Technology.” Orlikowski, Wanda J. In Groupware and Teamwork, edited by Claudio U. Ciborra, 23-59. London, UK: John Wiley & Sons Ltd., 1996.

Information Technology and Changes in Organizational Work: Images and Reflections.” Orlikowski, Wanda J., Geoff Walsham and Matthew Jones. In Information Technology and Changes in Organizational Work, edited by Wanda Orlikowski, Geoff Walsham, Matthew R. Jones and Janice DeGross, 1-10. London, UK: Springer US, 1996.

“Constituting Genre Repertoires: Deliberate and Emergent Patterns of Electronic Media Use.” JoAnne Yates, Wanda J. Orlikowski and Kazuo Okamura. In Best Papers Proceedings, 55th Academy of Management Meeting, edited by Dorothy P. Moore. Vancouver, Canada: August 1995.

Shaping Electronic Communication: The Metastructuring of Technology in Use.” Orlikowski, Wanda J., JoAnne Yates, Kazuo Okamura and Masayo Fujimoto. Organization Science Vol. 6, No. 4 (1995): 423-444. (1995)

Genre Repertoire: The Structuring of Communicative Practices in Organizations.” Orlikowski, Wanda J. and JoAnne Yates. Administrative Science Quarterly Vol. 39, No. 4: (1994): 541-574. (1994)

Implementing Radical Change: Gradual versus Rapid Pace.” Michael Gallivan, Debra Hofman and Wanda J. Orlikowski. In ICIS 1994 Proceedings. Vancouver, British Columbia: December 1994.

“The Contradictory Structure of Systems Development Methodologies: Deconstructing the IS-User Relationship in Information Engineering.” Beath, Cynthia M. and Wanda J. Orlikowski. Information Systems Research Vol5, No. 4 (1994): 350-377. (1994)

“Helping CSCW Applications Succeed: The Under-Appreciated Role of Technology Mediators.” Kazuo Okamura, Masayo Fujimoto, Wanda J. Orlikowski and JoAnne Yates. In Proceedings of the 1994 ACM Conference on Computer- Supported Cooperative Work, edited by John B. Smith, F. Don Smith and Thomas W. Malone. Chapel Hill, NC: October 1994.

"Contextualizing Technology: From Ill-Defined Borders to Socially Defined Genres." Yates, JoAnne and Wanda J. Orlikowski. Human-Computer Interaction Vol. 9, No. 1 (1994): 132-135. (1994)

“Technological Frames: Making Sense of Information Technology in Organizations.” Orlikowski, Wanda J. and Debra C. Gash. ACM Transactions on Information Systems Vol. 12, No. 2 (1994): 174-207. (1994)

"Categories: Concept, Content, and Context." Orlikowski, Wanda J. Computer Supported Cooperative Work Vol. 3, No. 1 (1994): 73-78. (1994)

“Windows of Opportunity: Temporal Patterns of Technological Adaptation in Organizations.” Tyre, Marcie J. and Wanda J. Orlikowski. Organization Science Vol. 5, No. 1 (1994): 98-118. (1994)

Exploiting Opportunities for Technological Improvement in Organizations.” Tyre, Marcie J. and Wanda J. Orlikowski. MIT Sloan Management Review, October 1993.

CASE Tools as Organizational Change: Investigating Incremental and Radical Changes in Systems Development.” Orlikowski, Wanda J. MIS Quarterly Vol17, No. 3 (1993): 309-340. (1993)

"Knee-jerk Anti-LOOPism and other E-Mail Phenomenoa: Oral, Written and Electronic Patterns in Computer-Mediated Communication." JoAnne Yates and Wanda J. Orlikowski. In Proceedings of the 53rd Academy of Management Meeting, edited by Dorothy P. Moore. Atlanta, GA: August 1993.

Learning from Notes: Organizational Issues in Groupware Implementation.” Wanda J.Orlikowski. In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work, edited by Marilyn Mantel and Ron BaeckerToronto, CA: November 1992.

The Duality of Technology: Rethinking the Concept of Technology in Organizations.” Orlikowski, Wanda J. Organization Science Vol. 3, No. 3 (1992): 398-427. (1992)

Genres of Organizational Communication: A Structurational Approach to Studying Communication and Media.” Yates, JoAnne and Wanda J. Orlikowski. Academy of Management Review Vol. 17, No. 2 (1992): 299-326. (1992)

“Changing Frames: Towards an Understanding of Information Technology and Organizational Change.” Wanda J. Orlikowski and Debra C. Gash. In Best Papers Proceedings, 51st Academy of Management Meeting, edited by Jerry L. Wall and Lawrence R. Jauch. Miami Beach, FL: August 1991.

“Information Technology and the Structuring of Organizations.” Orlikowski, Wanda J. and Daniel Robey. Information Systems Research Vol. 2, No. 2 (1991): 143-169. (1991)

“Studying Information Technology in Organizations: Research Approaches and Assumptions.” Orlikowski, Wanda J. and Jack J. Baroudi. Information Systems Research Vol. 2, No. 1 (1991): 1-28. (1991)

“Integrated Information Environment or Matrix of Control? The Contradictory Implications of Information Technology.” Orlikowski, Wanda J. Accounting, Management, and Information Technologies Vol. 1, No. 1 (1991): 9-42. (1991)

“Building Buildings and Living Lives: Bureaucracy, Ideology and Concrete Artifacts.” Rosen, Michael R., Wanda J. Orlikowski and Kim S. Schmahmann. In Symbols and Artifacts: Views of the Corporate Landscape, edited by Pasquale Gagliardi, 69-84. New York, NY: Walter de Gruyter, 1990: 69-84.

Division among the Ranks: The Social Implications of CASE tools for Systems Developers.” Orlikowski, Wanda J. In Tenth International Conference on Information Systems (ICIS 1989). Boston, MA: December 1989.

“The Problem of Statistical Power in MIS Research.” Baroudi, Jack J. and Wanda J. Orlikowski. MIS Quarterly Vol13, No. 1 (1989): 87-106. (1989)

The Information Systems Profession: Myth or Reality?” Baroudi, Jack J. and Wanda J. Orlikowski. Office: Technology and People Vol. 4, No. 1 (1989): 13-30. (1989)

A Short Form Measure of User Information Satisfaction: Research and Practice.” Baroudi, Jack J. and Wanda J. Orlikowski. Journal of Management Information Systems Vol. 4, No. 4 (1988): 44-59. (1988)

“Computer Technology in Organizations: Some Critical Notes.” Orlikowski, Wanda J. In New Technology and the Labour Process, edited by David Knights and Hugh Willmott, 20-49. London, UK: MacMillan Press, 1988.

“The DP Occupation: Professionalization or Proletarianization?” Orlikowski, Wanda J. In Research in the Sociology of Work, Volume 4: High Tech Work, edited by Richard L. Simpson and Ida Harper Simpson, 95-124. Greenwich CT: JAI Press, 1988.

 

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