Thomas Malone

Patrick J. McGovern (1959) Professor of Management
Professor of Information Technology
Director, MIT Center for Collective Intelligence

Biography | Selected Publications

Why Women Make Teams Smarter (2014)

How millions of people can help solve climate change (2014)

The Climate CoLab: Crowdsourcing solutions to climate change. (2013)

Why interpersonal skills are more important than you think. (2013)

Humans, Machines, and the New Collective Intelligence (2013)

The Future of Work with MIT's Thomas W. Malone (2013)

Exploring the power of collective learning. (2013)

Solving Wicked Social Problems with Socio-computational Systems (2013)

Programming the global brain (2012)

Construction by Replacement: A new approach to simulation modeling (2011)

Defend your research: What makes a team smarter? (2011)

ROMA: A framework to enable open development methodologies in climate change assessment modeling (2011)

The Age of Hyperspecialization (2011)

The business models investors prefer (2011)

Evidence for a collective intelligence factor in the performance of human groups (2010)

Scientific Foundations: A case for technology-mediated social-participation theory (2010)

Scientific Foundations: A case for technology-mediated social-participation theory (2010)

The Collective Intelligence Genome (2010)

The Collective Intelligence Genome (2010)

Construction by Replacement: A New Approach to Simulation Modeling (2009)

Harnessing Crowds: Mapping the Genome of Collective Intelligence (2009)

Leadership’s Online Labs (2008)

Looking to Wikipedia for answers (2008)

"In Praise of the Incomplete Leader." Ancona, Deborah, Thomas W. Malone, Wanda J. Orlikowski, and Peter M. Senge (February 2007). Harvard Business Review, Vol. 85, No. 2.

Internal Markets for Supply Chain Capacity Allocation (2005)

"The IT-Shaped Organization" Economics of Interfirm Networks (2005)

Pioneers that cultivate a new model of work (2004)

The Future of Work: How the New Order of Business Will Shape Your Organization, Your Management Style, and Your Life (2004 )

"Inventing new business processes using a process repository" Organizing Business Knowledge: The MIT Process Handbook (2003)

Inventing the Organizations of the 21st Century. The MIT Press, Cambridge, MA, 2003.

Organizing Business Knowledge:The MIT Process Handbook (Cambridge, MA: The MIT Press, 2003)

"Retreat of the Firm and the Rise of Guilds: The Employment Relationship in an Age of Virtual Business" Inventing the Organizations of the 21st Century (2003)

"The Process Recombinator: A tool for generating new business process ideas" Organizing Business Knowledge: The MIT Process Handbook (2003)

"Two Scenarios for 21st Century Organizations: Shifting Networks of Small Firms or All-Encompassing "Virtual Countries"?" Inventing the Organizations of the 21st Century (2003)

"What do we really want? A manifesto for organizations of the 21st century" Inventing the Organizations of the 21st Century (2003 )

"What is in the Process Handbook? An overview of its contents" Organizing Business Knowledge: The MIT Process Handbook (2003)

Coordination Theory and Collaboration Technology (2001)

Tools for inventing organizations: Toward a handbook of organizational processes (1999)

"Inventing the Organizations of the Twenty-First Century: Control, Empowerment, and Information Technology" Sense & Respond: Capturing Value in the Network Era (1998)

"Agents for information sharing and coordination: A history and some reflections" Software Agents (1997)

Is "Empowerment" just a Fad? Control, Decision-making, and Information Technology. (1997)

Organizing for the 21st Century (1996)

Experiments with Oval: A radically tailorable tool for cooperative work (1995)

Software tools for a Process Handbook (1995)

Does information technology lead to smaller firms? (1994)

The interdisciplinary study of coordination (1994)

Computer Supported Collaborative Work: Research Issues for the 90s (1993)

Does Information Technology Lead to Smaller Firms? (1993)

"How will information technology reshape organizations? Computers as coordination technology" Globalization, Technology, and Competition (1993)

"Analogies between human organizations and artificial intelligence systems: Two examples and some reflections" Artificial Intelligence in Organization and Management Theory: Models of Distributed Activity (1992)

"Toward intelligent tools for information sharing and collaboration" Computer Augmented Teamwork: A Guided Tour (1992)

"What is coordination theory and how can it help design cooperative work systems?" Groupware: Software for Computer-Supported Cooperative Work (1992)

Computers, networks, and the corporation, Scientific American (1991)

"Organizing information processing systems: Parallels between organizations and computer systems" Cognition, Computation, and Cooperation (1990)

Partially Shared Views: A scheme for communicating among groups that use different type hierarchies (1990)

"The Information Lens: An intelligent system for information sharing and coordination" Technological Support for Work Group Collaboration (1989)

The logic of electronic markets (1989)

“The Logic of Electronic Markets,” ?Malone, Thomas W., JoAnne Yates, and Robert I Benjamin. Harvard Business Review, May-June 1989, 166-170. [Reprinted in Revolution in Real Time: Managing Information Technology in the 1990s, Harvard Business School Press, 1991]

"Enterprise: A market-like task scheduler for distributed computing environments" The Ecology of Computation (1988)

"Information technology and work organization" Handbook of Human-Computer Interaction (1988)

Intelligent software agents (1988)

Modeling the performance of organizational structures (1988)

Object Lens: A 'spreadsheet' for cooperative work (1988)

“Electronic Markets and Electronic Hierarchies: Effects of New Information Technologies on Market Structures and Corporate Strategies,” Malone, Thomas W., JoAnne Yates, and Robert I Benjamin. The Communications of the ACM, 30 (June 1987), 484-497. [Reprinted in Computer-Supported Cooperative Work: A Book of Readings, ed. by Irene Grief (NY: Morgan Kaufman Publishers, Inc., 1988), 581-607; and in Information Technology and the Corporation of the 1990s: Research Studies, ed. by Thomas J. Allen and Michael S. Scott Morton (NY: Oxford University Press, 1994), 61-83.]

Cognitive science and organizational design: A case study of computer conferencing (1987)

"Computer support for organizations: Toward an organizational science" Interfacing Thought: Cognitive Aspects of Human-Computer Interaction (1987)

Electronic markets and electronic hierarchies (1987)

Intelligent information sharing systems (1987)

"Intrinsic motivation and instructional effectiveness in computer-based education" Aptitude, Learning and Instruction III: Conative and Affective Process Analyses (1987)

"Making learning fun: A taxonomy of intrinsic motivations for learning" Aptitude, Learning and Instruction III: Conative and Affective Process Analyses (1987)

Modeling coordination in organizations and markets (1987)

Semi-structured messages are surprisingly useful for computer-supported coordination (1987)

Expert systems: The next challenge for management (1986)

"Heuristics for designing enjoyable user interfaces: Lessons from computer games" Human Factors in Computer Systems (1984)

"Microcomputers in education: Cognitive and social design principles" Instructional Software (1984)

How do people organize their desks? Implications for designing office information systems (1983)

Toward a theory of intrinsically motivating instruction (1981)

What makes computer games fun? (1981)

On the dynamics of two-person interactions (1979)

Projecting student trajectories in a computer-assisted instruction curriculum (1979)

Toward optimal allocation of instructional resources: Dividing computer-assisted instruction time among students (1979)

Computer simulation of two-person interactions (1975)


Contact Information
Office: E62-424
Tel: (617) 253-6843
Fax: (617) 258-7579
Support Staff
Name: Richard Hill
Tel: (617) 253-1659

Research Center(s)

General Expertise
Artificial intelligence; Business process modeling; Business process modeling; Changing work environments; Changing work environments; Changing workforce; Climate change; Climate policy; Cross-sectoral collaboration; Crowdsourcing; Digital economy; Digitalization; Digitization; eBay; eBay; eBusiness; eCommerce; eGovernment; Electronic commerce; Electronic communication; Future of work; Gamification; Global climate change; Global warming; Google; Groupware; Industrial organization; Information systems; Information technology; Internet; Knowledge management; Leadership; MOOCs; MOOCs; Online education; Online education; Open source software; Organizational communications; Organizational design and performance; Organizational psychology; Organizations; Social networks; Social networks; Social psychology; Teams; Telecommuting; Virtual teams and organizations; Wikipedia; Wikipedia