Biography | Selected Publications
The Role of an Online Community in Relation to Other Communication Channels in a Business Development Case 
The Shift from Centralized to Peer-to-Peer Communication in an Online Community: Participants as a Useful Aspect of Genre Analysis 
Charles Le Maistre: Entrepreneur in International Standardization 
Structuring the Information Age: Life Insurance and Technology in the Twentieth Century. Johns Hopkins University Press, 2005
Information Technology and Organizational Transformation: History, Rhetoric and Practice. Newbury Park, CA: Sage Publications, 1999.
Control Through Communication : The Rise of System in American Management (Studies in Industry and Society). Baltimore, MD: Johns Hopkins University Press, 1993.
Proceedings of the International Working Conference on Information and Process Integration in Enterprises. Kluwer Press, 1998. 
BlackBerry; Blogs; Changing work environments; Communication practices; Diversity; Electronic communication; E-mail; Future of work; Gender issues, workplace; Groupware; Information systems; Information technology; Information technology, history of; Information technology, impact of; Information technology, social aspects; Innovation; Insurance; Knowledge management; Knowledge sharing; Leadership; Legacy information; Management of information technology; Managerial communication; Managing change; MBA; Mobile computing; Organization studies; Organizational change; Organizational communication; Teams; Wireless communication; Work environments; Working virtually; Writing and presentation skills