Adjunct Associate Professor of Operations Management
Biography | Selected Publications
"The Effect of Product Variety and Inventory Levels on Sales: A Longitudinal Study." Ton, Zeynep and Ananth Raman. Production and Operations Management Journal Vol. 19, No. 5 (2010): 546-560. (2010)
"The Role of Execution in Managing Product Availability." DeHoratius, Nicole and Zeynep Ton. In International Series in Operations Research and Management Science Retail Supply Chain Management Quantitative Models and Empirical Studies, edited by Narendra Agrawal and Stephen A. Smith, 53-78. New York, NY: Springer Science+Business Media, LLC, 2008.
"Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance." Zeynep, Ton and Robert S. Huckman. Organization Science Vol. 19, No. 1 (2008): 56-68. (2008)
"Execution: The Missing Link in Retail Operations." Raman, Ananth, Nicole DeHoratius and Zeynep Ton. California Management Review Vol. 43, No. 3 (2001): 136-152. (2001)