Publications and Working Papers
The International Organization for Standardization (IS0): Global governance through voluntary consensus (London: Routledge Press, 2009), with Craig N. Murphy.
The Role of an Online Community in Relation to Other Communication Channels in a Business Development Case (2009)
The Shift from Centralized to Peer-to-Peer Communication in an Online Community: Participants as a Useful Aspect of Genre Analysis (2008)
"Lessons Learned: Findings from MIT Initiatives in Educational Technology (2000-2005)," Journal of Science Education and Technology, 16(2007):283-297. (2007)
"Problems, Pitfalls, and Surprises in Teaching," in Strategies for Teaching Assistant and International Teaching Assistant Development, C. Ross and J. Dunphy, eds. San Francisco: Jossey-Bass, 2007.
Structuring the Information Age: Life Insurance and Technology in the Twentieth Century. Johns Hopkins University Press, 2005
The Story of Success: Five Steps to Mastering Ethics in Business (Other Press, 2005; Rave Media, New Delhi, forthcoming)
“Intellectual Curiosity: A Catalyst for the Scholarships of Teaching and Learning and Educational Development,” in Exploring Academic Development in Higher Education: Issues of Engagement, L. Elvidge, ed. Cambridge, U.K.: Jill Rogers Associates Limited, 2004.
“Strategic Assessment at the Massachusetts Institute of Technology,” e-Technologies in Engineering Education conference, Davos, Switzerland, 2002, and published online at http://www.coe.gatech.edu/eTEE
“Educating the Larger Life,” in The Reflective Spin: Case Studies of Teachers in Higher Education Tranforming Action, ed. Ai-Yen Chen and John Van Maanen. Singapore: World Scientific, 1999.
Information Technology and Organizational Transformation: History, Rhetoric and Practice. Newbury Park, CA: Sage Publications, 1999.
Control Through Communication : The Rise of System in American Management (Studies in Industry and Society). Baltimore, MD: Johns Hopkins University Press, 1993.
Trans., with Phillip Boehm, The German Comedy, by Peter Schneider (Farrar Straus & Giroux, 1991)
Proceedings of the International Working Conference on Information and Process Integration in Enterprises. Kluwer Press, 1998. (1988)