Publications and Working Papers

"Capital Flow Management Measures: What are They Good For?" Forbes, Kristin, Marcel Fratscher, Thomas Kostka and Roland Straub. Journal of International Economics Vol. 96, No. 1 (2015): S76-S97.  (2015)

Dr. JoAnne Yates 2016-05-24T12:52:54.46-04:00

"The Globalizing Governance of International Communications: Market Creation and Voluntary Consensus Standard Setting." Murphy, Craig N. and JoAnne Yates. Journal of Policy History Vol. 27, No. 3 (2015): 550-558.  (2015)

Dr. JoAnne Yates 2016-05-24T12:10:32.547-04:00

"The Role of FIrms in Industrial Standard Setting: Participation, Process and Balance." JoAnne Yates and Craig Murphy.  (2014)

Dr. JoAnne Yates 2016-01-28T14:36:34.353-05:00

"Virtue or Vice: The Role of Firms in Standards Setting." JoAnne Yates and Craig N. Murphy.  (2014)

Dr. JoAnne Yates 2016-01-28T14:50:24.47-05:00

Time, History, and Materiality.” Yates, JoAnne. In Materiality and Time: Historical Perspectives on Organizations, Artefacts and Practices, edited by Francois-Xavier de Vaujany, Nathalie Mitev, Pierre Laniray and Emmanuelle Vaast, 17-32. London, UK: Palgrave McMillan.   (2014)

Dr. JoAnne Yates 2014-09-16T10:28:28.377-04:00

The Autonomy Paradox: The Implications of Wireless Email Devices for Knowledge Professionals.” Mazmanian, Melissa, Wanda J. Orlikowski and JoAnne Yates. Organization Science Vol. 24, No. 5 (2013): 1337-1357.  (2013)

Dr. JoAnne Yates 2016-01-15T18:12:23.707-05:00

Understanding Historical Methods in Organization Studies.” Yates, JoAnne. In Organizations in Time: History, Theory, Methods, edited by Marcelo Bucheli and R. Daniel Wadhwani, 265-283. Oxford, UK: Oxford University Press, 2013.

Dr. JoAnne Yates 2014-09-16T10:32:49.613-04:00

"Audience Structure and the Failure of Institutional Entrepreneurship." Kahl, Steven J., Gregory J. Liegel and JoAnne Yates. In History and Strategy (Advances in Strategic Management, Volume 29. Emerald Group Publishing Limited, 2012): 275 – 313.

Dr. JoAnne Yates 2014-09-16T10:35:23.693-04:00

"Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work." Barrett, Michael, Elvor Oborn, Wanda J. Orlikowski and JoAnne Yates. Organization Science Vol. 23, No. 5 (2012): 1448-1466.  (2012)

Dr. JoAnne Yates 2011-09-01T10:22:30.493-04:00

"ISO 26000, Alternative Standards, and the ‘Social Movement of Engineers' Involved with Standard-Setting." Murphy, Craig N. and JoAnne Yates. In Governing through Standards, edited by Peter Gibbon, Stefano Ponte and Jakob Vestergaard, 159-183. London, UK: Palgrave Macmillan, 2011.

Dr. JoAnne Yates 2011-09-01T10:22:30.69-04:00

ISO and the Success of Regulation through Voluntary Consensus.” Murphy, Craig N. and JoAnne Yates. In Business and Global Governance, edited by Morten Ougaard and Anna Leander, 200-217. London, UK: Routledge Press, 2010.

Dr. JoAnne Yates 2011-09-01T10:22:30.69-04:00

"Linking Inequality and Poverty." Hafrey, Leigh. IPA’s Business Today, September 2009. 

Dr. Leigh Hafrey 2016-03-21T11:46:36.457-04:00

"ISO 26000: Fulfilling the Social Promise of Voluntary Consensus Standard Setting? Part I." Craig N. Murphy and JoAnne Yates. In Proceedings of the 2009 ISA - ABRI Joint International Meeting. Rio de Janeiro, Brazil: July 2009.

Dr. JoAnne Yates 2014-09-16T18:28:05.113-04:00

"Leadership to Remember." Hafrey, Leigh. IPA’s Business Today, July 2009. 

Dr. Leigh Hafrey 2016-03-21T11:48:24.09-04:00

"A Different American Century." Leigh, Hafrey. IPA’s Business Today, April 2009. 

Dr. Leigh Hafrey 2016-03-21T11:50:08.677-04:00

The International Organization for Standardization (IS0): Global governance through voluntary consensus. Murphy, Craig N. and JoAnne Yates. London, UK: Routledge Press, 2009.

Dr. JoAnne Yates 2013-08-28T10:59:11.6-04:00

"Imagine a Purpose." Hafrey, Leigh. IPA’s Business Today, September 2008. 

Dr. Leigh Hafrey 2016-03-21T12:02:15.9-04:00

"The $300 Skate." IPA’s Business Today. Hafrey, Leigh. September 2008. 

Dr. Leigh Hafrey 2016-03-21T12:03:49.57-04:00

Charles Le Maistre: Entrepreneur in International Standardization.” Yates, JoAnne and Craig N. Murphy. Entreprise et Histoires Vol. 51, No. 2 (2008): 0-27.  (2008)

Dr. JoAnne Yates 2014-09-16T09:51:57.277-04:00

"The Language of Dissent." Hafrey, Leigh. IPA’s Business Today, September 2008. 

Dr. Leigh Hafrey 2016-03-21T12:31:29.397-04:00

"Toxic Innovation." Hafrey, Leigh. IPA’s Business Today, January 2008. 

Dr. Leigh Hafrey 2016-03-21T12:00:23.99-04:00

"People or Profit." Hafrey, Leigh. IPA’s Business Today, September 2007. 

Dr. Leigh Hafrey 2016-03-21T12:37:24.883-04:00

"The PowerPoint Presentation and its Corollaries: How Genres Shape Communicative Action in Organizations." Yates, JoAnne and Wanda J. Orlikowski. In Communicative Practices in Workplaces and the Professions: Cultural Perspectives on the Regulation of Discourse and Organizations, edited by Mark Zachry and Charlotte Thralls, 67-91. Amityville, NY: Baywood Publishing, 2007.

Dr. JoAnne Yates 2014-09-16T10:45:33.873-04:00

"The New Generation Gap." Hafrey, Leigh. IPA’s Business Today, July 2007. 

Dr. Leigh Hafrey 2016-03-21T12:43:10.257-04:00

"The Beginnings." Yates, JoAnne and Christine Kelly. Management Communication Quarterly Vol. 20 (2007): 432-436.  (2007)

Dr. JoAnne Yates 2016-01-28T10:54:46.93-05:00

"Small Business Ethics." Hafrey, Leigh. IPA’s Business Today, March 2007. 

Dr. Leigh Hafrey 2016-03-21T12:46:31.147-04:00

"Surf’s Up." Hafrey, Leigh. IPA’s Business Today, January 2007. 

Dr. Leigh Hafrey 2016-03-21T12:34:42.193-04:00

How Business Enterprises use Technology: Extending the Demand-Side Turn.” Yates, JoAnne. Enterprise and Society Vol. 7, No. 3 (2006): 422-455.  (2006)

Dr. JoAnne Yates 2014-09-16T09:53:37.947-04:00

"Radical Incrementalism: Factoring Use into Technological Change." Steve Kahl and JoAnne Yates. In Proceedings of the 65th Academy of Management Meeting, edited by K. Mark Weaver. Atlanta, GA: August 2006.

Dr. JoAnne Yates 2014-09-16T19:07:59.143-04:00

Ubiquitous Email: Individual Experiences and Organizational Consequences of BlackBerry Use.” Melissa Mazmanian, JoAnne Yates and Wanda J. Orlikowski. In Proceedings of the 65th Academy of Management Meeting, edited by K. Mark Weaver. Atlanta GA: August 2006.

Dr. JoAnne Yates 2015-05-20T04:29:28.887-04:00

"From Setting National Standards to Coordinating International Standards: The Formation of the International Organization for Standardization (ISO)." JoAnne Yates and Craig N. Murphy. In Proceedings of 2006 Annual Meeting of the Business History Conference. Toronto, Ontario: June 2006.

Dr. JoAnne Yates 2014-09-16T18:59:47.17-04:00

Life in the Trading Zone: Structuring Coordination Across Boundaries in Post-Bureaucratic Organizations.” Kellogg, Katherine C., Wanda J. Orlikowski and JoAnne Yates. Organization Science Vol. 17. No. 1 (2006): 22-44.  (2006)

Dr. JoAnne Yates 2013-12-31T15:16:27.257-05:00

“Gender, Ethics, and Leadership." Hafrey, Leigh. WomensBiz, December 2005. 

Dr. Leigh Hafrey 2016-04-07T15:02:26.127-04:00

Temporal Coordination through Communication: Using Genres in a Virtual Start-up Organization.” Im, Hyun-Gyung, JoAnne Yates and Wanda J. Orlikowski. Information Technology and People Vol. 18, No. 2 (2005): 89-119.  (2005)

Dr. JoAnne Yates 2015-05-20T01:37:24.69-04:00

Structuring the Information Age: Life Insurance and Technology in the Twentieth Century. Yates, JoAnne. Baltimore, MD: Johns Hopkins University Press, 2005.

Dr. JoAnne Yates 2011-05-21T06:33:01.08-04:00

Using Communication Norms for Coordination: Evidence from a Distributed Team.” Tanu Ghosh, JoAnne Yates and Wanda J. Orlikowski. In 25th International Conference on Information Systems (ICIS 2004)Washington DC: December 2004.

Dr. JoAnne Yates 2015-05-20T04:10:48.927-04:00

It's About Time: Temporal Structuring in Organizations.” Orlikowski, Wanda J. and JoAnne Yates. Organization Science. Vol. 13, No. 6 (2002): 684-700.  (2002)

Dr. JoAnne Yates 2014-09-16T10:01:38.967-04:00

Enacting New Ways of Organizing: Exploring the Activities and Consequences of Post-Industrial Work.” Katherine C. Kellogg, Wanda J. Orlikowski and Joanne Yates. In Best Papers Proceedings, 62nd Academy of Management Meeting, edited by Dennis H. Nagao. Denver, CO: August 2002.

Dr. JoAnne Yates 2014-09-12T15:34:24.723-04:00

Distributed Work over the Centuries: Trust and Control in the Hudson's Bay Company, 1670-1826.” O'Leary, Michael, Wanda J. Orlikowski and JoAnne Yates. In Distributed Work, edited by Pamela J. Hinds and Sara Kiesler, 27-54. Cambridge, MA: MIT Press, 2002.

Dr. JoAnne Yates 2014-09-16T10:49:26.437-04:00

Community-based Interpretive Schemes: Exploring the Use of Cyber Meetings within a Global Organization.” Takeshi Yoshioka, JoAnne Yates and Wanda J. Orlikowski. In Proceedings of the 35th Annual Hawaii International Conference on System Sciences. Wailea, HI: January 2002.

Dr. JoAnne Yates 2015-05-20T04:01:12.527-04:00

Genre Systems: Structuring Interaction through Communicative Norms.” Yates, JoAnne and Wanda J. Orlikowski. Journal of Business Communication Vol. 39, No. 1 (2002): 13-35.  (2002)

Dr. JoAnne Yates 2014-09-16T10:03:07.887-04:00

Genre Systems: Chronos and Kairos in Communicative Interaction.” Yates, JoAnne and Wanda J. Orlikowski. In The Rhetoric and Ideology of Genre: Strategies for Stability and Change, edited by Richard Coe, Lorelei Lingard and Tatiana Teslenko. Cresskill, NJ: Hampton Press, 2002.

Dr. JoAnne Yates 2014-09-16T10:51:41.043-04:00

Genre Taxonomy: A Knowledge Repository of Communicative Actions.” Yoshioka, Takeshi, George Herman, JoAnne Yates and Wanda J. Orlikowski. ACM Transactions on Information Systems, Vol. 19, No. 4 (2001): 431-456.  (2001)

Dr. JoAnne Yates 2014-09-16T10:05:38.69-04:00

"Sloan 2001: A Virtual Odyssey.” Yates, JoAnne, Wanda Orlikowski and Nils Fonstad. In Our Virtual World: The Transformation of Work, Play, and Life Via Technology, edited by Ilze Zigurs and Laku Chidambaram, 191-218. Hershey, PA: Idea Group Publishing, 2001.

Dr. JoAnne Yates 2014-09-18T11:14:20.833-04:00

Business Use of Information and Technology from 1880-1950.” Yates, JoAnne. In A Nation Transformed by Information: How Information Has Shaped the United States from Colonial Times to the Present, edited by Alfred D. Chandler, Jr. and James Cortada, 107-135. Oxford, UK: Oxford University Press, 2000.

Dr. JoAnne Yates 2014-09-18T11:16:17.143-04:00

Information Technology and Organizational Transformation: History, Rhetoric and Practice. Yates, JoAnne and John Van Maanen (Eds.).Newbury Park, CA: Sage Publications, 1999.

Dr. JoAnne Yates 2011-05-21T06:33:01.08-04:00

"Book Review." Yates, JoAnne. Accounting for Growth: Information Systems and the Creation of the Large Corporation, by Margaret Levenstein. Journal of Economic History, June 1999.

Dr. JoAnne Yates 2016-01-28T11:57:27.693-05:00

“Genre Systems: Structuring Interaction through Communicative Norms.” Wanda J. Orlikowski and JoAnne Yates. In Proceedings from the Association for Business Communication European Convention. Helsinki, Finland: May 1999.

Dr. JoAnne Yates 2015-05-20T03:58:42.613-04:00

"The Structuring of Early Computer Use in Life Insurance." Yates, JoAnne. Journal of Design History, Vol. 12, No. 1: (1999): 5-24.  (1999)

Dr. JoAnne Yates 2014-09-16T10:07:20.247-04:00

Explicit and Implicit Structuring of Genres: Electronic Communication in a Japanese R&D Organization.” Yates, JoAnne, Wanda J. Orlikowski and Kazuo Okamura. Organization Science Vol. 10, No. 1 (1999): 83-103.  (1999)

Dr. JoAnne Yates 2015-05-20T00:25:32.51-04:00

Proceedings of the International Working Conference on Information and Process Integration in Enterprises. Wakayama, Toshiro, Srikanth Kannapan, Chan Meng Khoong, Sham Navathe and JoAnne Yates (Eds.). Norwell, MA: Kluwer Press, 1998.

Dr. JoAnne Yates 2011-05-21T06:33:01.08-04:00

“Chronos and Kairos in Communicative Interaction.” JoAnne Yates and Wanda J. Orlikowski. In Proceedings of the 2nd International Symposium on Genre. Vancouver, Canada: December 1997.

Dr. JoAnne Yates 2015-05-20T03:56:37.903-04:00

"Book Review." Yates, JoAnne. Computer: A History of the Information Machine, by Martin Campbell-Kelly and William Aspray. Business History, October 1997.

Dr. JoAnne Yates 2016-01-28T12:00:02.747-05:00

"Using Giddens' Structuration Theory to Inform Business History." Yates, JoAnne. Business and Economic History Vol. 26, No. 1 (1997): 159-183.  (1997)

Dr. JoAnne Yates 2016-01-27T16:21:34.017-05:00

Early Interactions between the Life Insurance and Computer Industries: The Prudential's Edmund C. Berkeley.” Yates, JoAnne. Annals of the History of Computing Vol.19, No. 3 (1997): 60-73.  (1997)

Dr. JoAnne Yates 2014-09-16T10:09:49.207-04:00

"Using Giddens' Structuration Theory to Inform Business History." JoAnne Yates. In Proceedings of 1997 Annual Meeting of the Business History Conference. Wilmington, DE: March, 1997.

Dr. JoAnne Yates 2014-09-16T19:57:23.54-04:00

Collaborative Genres for Collaboration: Genre Systems in Digital Media.” JoAnne Yates, Wanda J. Orlikowski and Julie Rennecker. In Proceedings of the 30th Annual Hawaii International Conference on System Sciences. Wailea, HI: January 1997.

Dr. JoAnne Yates 2015-05-20T03:55:20.777-04:00

"Book Review." Yates, JoAnne. Review of Exploring the Black Box: Technology, Economics and History, by Nathan Rosenberg. Technology and Culture, July 1996.

Dr. JoAnne Yates 2016-01-28T12:16:26.457-05:00

“Where Have All the Dollars Gone?  A Paradigm for Business Ethics.” Hafrey, Leigh. The Manchester Review, April 1996.

Dr. Leigh Hafrey 2016-04-07T15:12:57.457-04:00

Constituting Genre Repertoires: Deliberate and Emergent Patterns of Electronic Media Use.” JoAnne Yates, Wanda J. Orlikowski and Kazuo Okamura. In Best Papers Proceedings, 55th Academy of Management Meeting, edited by Dorothy P. Moore. Vancouver, Canada: August 1995.

Dr. JoAnne Yates 2015-05-20T03:51:34.22-04:00

Shaping Electronic Communication: The Metastructuring of Technology in Use.” Orlikowski, Wanda J., JoAnne Yates, Kazuo Okamura and Masayo Fujimoto. Organization Science Vol. 6, No. 4 (1995): 423-444.  (1995)

Dr. JoAnne Yates 2015-05-20T00:18:09.397-04:00

"Application Software for Insurance in the 1960s and Early 1970s." JoAnne Yates. In Proceedings of the 1995 Annual Meeting of the Business History Conference. Fort Lauderdale, FL: March 1995.

Dr. JoAnne Yates 2014-09-16T20:08:36.517-04:00

Genre Repertoire: The Structuring of Communicative Practices in Organizations.” Orlikowski, Wanda J. and JoAnne Yates. Administrative Science Quarterly Vol. 39, No. 4: (1994): 541-574.  (1994)

Dr. JoAnne Yates 2014-09-16T10:12:31.293-04:00

"Commentary on Borderline Issues: Social and Material Aspects of Design." Yates, JoAnne and Wanda J. Orlikowski. Human-Computer Interactions Vol. 9, No. 1 (1994): 132-136.  (1994)

Dr. JoAnne Yates 2016-01-28T12:46:01.53-05:00

“At Cyberspace University Press, Paperless Publishing Looks Good." Hafrey, Leigh. NYTimes Book Review, October 1994.

Dr. Leigh Hafrey 2016-04-08T11:48:19.077-04:00

Helping CSCW Applications Succeed: The Under-Appreciated Role of Technology Mediators.” Kazuo Okamura, Masayo Fujimoto, Wanda J. Orlikowski and JoAnne Yates. In Proceedings of the 1994 ACM Conference on Computer- Supported Cooperative Work, edited by John B. Smith, F. Don Smith and Thomas W. Malone. Chapel Hill, NC: October 1994.

Dr. JoAnne Yates 2015-05-20T03:45:58.123-04:00

"Book Review." Yates, JoAnne. Review of Before the Computer: IBM, NCR, Burroughs, and Remington Rand and the Industry They Created, 1865-1956, by James Cortada. The Journal of Economic History, December 1993.

Dr. JoAnne Yates 2016-01-28T13:41:27.683-05:00

“What’s In a Book?” Hafrey, Leigh. Harvard Review, September 1993.

Dr. Leigh Hafrey 2016-04-08T11:53:59.003-04:00

"Knee-jerk Anti-LOOPism and other E-Mail Phenomenoa: Oral, Written and Electronic Patterns in Computer-Mediated Communication." JoAnne Yates and Wanda J. Orlikowski. In Proceedings of the 53rd Academy of Management Meeting, edited by Dorothy P. Moore. Atlanta, GA: August 1993.

Dr. JoAnne Yates 2016-01-28T07:19:45.34-05:00

"Co-evolution of Information Processing Technology and Use: Interaction between the Life Insurance and Tabulating Industries.” Yates, JoAnne. Business History Review Vol. 67, No. 1 (1993): 1-51.   (1993)

Dr. JoAnne Yates 2014-09-16T10:15:06.17-04:00

Control Through Communication: The Rise of System in American Management. Yates, JoAnne. Baltimore, MD: Johns Hopkins University Press, 1993.

Dr. JoAnne Yates 2011-05-21T06:33:01.08-04:00

“Tourists in Our Very Souls.” Hafrey, Leigh. Harvard Review, September 1992.

Dr. Leigh Hafrey 2016-04-08T11:59:19.463-04:00

Genres of Organizational Communication: A Structurational Approach to Studying Communication and Media.” Yates, JoAnne and Wanda J. Orlikowski. Academy of Management Review Vol. 17, No. 2 (1992): 299-326.  (1992)

Dr. JoAnne Yates 2014-09-16T10:16:34.067-04:00

"War Stories for a New Generation.” Hafrey, Leigh. Harvard Review, April 1992.

Dr. Leigh Hafrey 2016-04-08T12:01:02.463-04:00

"Information Technology & Business Processes in the 20th Century Insurance Industry." JoAnne Yates. In Proceedings of the 1992 Annual Meeting of the Business History Conference. Pasadena, CA: March 1992.

Dr. JoAnne Yates 2014-09-16T20:16:20.627-04:00

“He Found Himself Transformed to a Giant Modernist.” Hafrey, Leigh. Review of Franz Kafka:  Representative Man, by Frederick Karl. NYTimes Book Review, Febuary 23, 1992.

Dr. Leigh Hafrey 2016-04-07T14:54:23.803-04:00

"He’s Back Home, But Is It the Real Robert Wilson?” Hafrey, Leigh. New York Times, Sunday Arts and Leisure, Feburary 1991.

Dr. Leigh Hafrey 2016-04-08T12:05:28.143-04:00

"Information Technology and Change: The Past and Present as a Window to the Future.” Yates, JoAnne, and Robert I. Benjamin. In The Corporation of the 1990s: Information Technology & Organizational Transformation, edited by Michael S. Scott Morton, 61-92. New York, NY: Oxford University Press, 1991.

Dr. JoAnne Yates 2014-09-18T11:22:31.893-04:00

"Investing in Information: Supply and Demand Forces in the Use of Information in American Firms, 1850-1920.” Yates, JoAnne, in Inside the Business Enterprise, ed. Peter Temin, 117-154. Chicago, IL: NBER and University of Chicago Press, 1991.

Dr. JoAnne Yates 2014-09-18T11:21:08.847-04:00

“By Candlelight, Martha Clarke Creates Three-Ring Theater.” Hafrey, Leigh. New York Times, Arts and Leisure, July 1990.

Dr. Leigh Hafrey 2016-04-08T12:07:53.68-04:00

"For the Record: The Embodiment of Organization Memory, 1850-1920." JoAnne Yates. In Proceedings of the 1990 Annual Meeting of the Business History Conference. Baltimore, MD: March 1990.

Dr. JoAnne Yates 2014-09-16T20:18:41.053-04:00

“An end or a beginning." Hafrey, Leigh. Review of A Hesitation before Birth:  the life of Franz Kafka, by Peter Mailloux. TLS, June 16, 1989.

Dr. Leigh Hafrey 2016-04-08T10:06:14.36-04:00

“An end or a beginning." Hafrey, Leigh. Review of Frank Kafka: The necessity of form, by Stanley Korngold. TLS, June 16, 1989.

Dr. Leigh Hafrey 2016-04-08T10:13:56.187-04:00

“The Logic of Electronic Markets?” Malone, Thomas W., JoAnne Yates and Robert I Benjamin. Harvard Business Review, June 1989. 

Dr. JoAnne Yates 2014-09-16T10:19:07.637-04:00

"The Emergence of the Memo as a Managerial Genre.” Yates, JoAnne. Management Communication Quarterly Vol. 2, No. 4 (1989): 485-510.  (1989)

Dr. JoAnne Yates 2014-09-16T10:20:29.483-04:00

"Information Systems for Handling Manufacturing and Marketing Data in American Firms, 1880-1920." JoAnne Yates. In Proceedings of the 1995 Annual Meeting of the Business History Conference. Boston, MA: March 1989.

Dr. JoAnne Yates 2014-09-16T20:20:55.95-04:00

“Crazy in Vienna." Hafrey, Leigh. Review of Crazy in Vienna, by Thomas Bernhard. NYTimes Book Review, Feburary 19, 1989.

Dr. Leigh Hafrey 2016-04-08T09:23:02.193-04:00

“Striving to be a science." Hafrey, Leigh. Review of Re-forming the Narrative: Towards a mechanics of modernist fiction. TLS, January 13, 1989.

Dr. Leigh Hafrey 2016-04-08T09:41:22.107-04:00

“Striving to be a science." Hafrey, Leigh. Review of Narrative Crossings: Theory and pragmatics of prose fiction, by Alexander Gelley. TLS, January 13, 1989.

Dr. Leigh Hafrey 2016-04-08T09:51:24.613-04:00

“Striving to be a science.” Hafrey, Leigh. Review of A Dictionary of Narratology, by Gerald Prince. TLS, January 13, 1989.

Dr. Leigh Hafrey 2016-04-08T09:59:16.64-04:00

"Book Review." Yates, JoAnne. Review of The Control Revolution: Technological and Economic Origins of the Information Society, by James Beniger. The Journal of Interdisciplinary History, September 1988.

Dr. JoAnne Yates 2016-01-28T13:45:29.51-05:00

“Business Science?” Hafrey, Leigh. Management Berater, May 1988.

Dr. Leigh Hafrey 2016-04-07T15:08:26.317-04:00

“They Will Hear Silvio Ayala.” Hafrey, Leigh. Review of Imagining Argentina, by Lawrence Thornton. NYTimes Book Review, Septemer 20, 1987.

Dr. Leigh Hafrey 2016-04-08T10:46:56.037-04:00

Electronic Markets and Electronic Hierarchies: Effects of New Information Technologies on Market Structures and Corporate Strategies.” Malone, Thomas W., JoAnne Yates and Robert I. Benjamin. The Communications of the ACM Vol. 30, No. 6 (1987): 484-497.   (1987)

Dr. JoAnne Yates 2014-09-16T10:22:31.427-04:00

“Write About What You Know:  Big Bang or Grecian Urn.” Hafrey, Leigh. NYTimes Book Review, December 1986.

Dr. Leigh Hafrey 2016-04-08T12:15:05.34-04:00

"The Telegraph's Effect on Nineteenth Century Markets and Firms." JoAnne Yates. In Proceedings of the 1986 Annual Meeting of the Business History Conference. Columbus, OH: March 1986.

Dr. JoAnne Yates 2014-09-16T20:23:31.077-04:00

“Freedom, Necessity, and Dogs I Have Known." Hafrey, Leigh. NYTimes Book Review, December 1985.

Dr. Leigh Hafrey 2016-04-08T12:40:02.027-04:00

Internal Communication Systems in American Business Structures: A Framework to Aid Appraisal.” Yates, JoAnne. The American Archivist Vol. 48, No. 2 (1985): 141-158.  (1985)

Dr. JoAnne Yates 2014-09-16T10:25:18.94-04:00

Graphs as a Managerial Tool: A Case Study of Du Pont's Use of Graphs in the Early Twentieth Century.” Yates, JoAnne. The Journal of Business Communication Vol. 22, No. 1 (1985): 5-33.  (1985)

Dr. JoAnne Yates 2014-09-16T10:23:52.4-04:00

"Communication for Management." Yates, JoAnne. MIT Sloan Management Review, July 1983.

Dr. JoAnne Yates 2016-01-28T13:53:59.54-05:00

“The Bottom Line.” Hafrey, Leigh. The Times Higher Education, April 1983.

Dr. Leigh Hafrey 2016-04-08T13:18:19.173-04:00

"Communication - On Target." Yates, JoAnne. MIT Sloan Management Review, January 1983.

Dr. JoAnne Yates 2016-01-28T13:50:25.833-05:00

“The Gilded Cage:  postmodernism and beyond." Hafrey, Leigh. TriQuarterly, January 1983.

Dr. Leigh Hafrey 2016-04-08T13:07:08.723-04:00

“Electronic Mail: How will It Change Office Communication? How Can Managers Use It Effectively?” Stein, Judith and JoAnne Yates. In Information Systems and Business Communication, edited by Al Williams and Ray Beswick, 99-105. American Business Communication Association, 1983.

Dr. JoAnne Yates 2014-09-18T11:27:09.15-04:00

"Book Review." Yates, JoAnne. Review of Guide to Managerial Communication by Mary Munter. MIT Sloan Management Review, July 1982.

Dr. JoAnne Yates 2016-01-28T14:08:26.8-05:00

From Press Book and Pigeonhole to Vertical Filing: Revolution in Storage and Access Systems for Correspondence.” Yates, JoAnne. Journal of Business Communication Vol. 19, No. 3 (1982): 5-26.   (1982)

Dr. JoAnne Yates 2014-09-16T10:26:42.873-04:00

"Historical Lessons for the Automated Office." Yates, JoAnne and M. Lynne Markus. Computer Decisions Vol. 14 (1982): 116-119.  (1982)

Dr. JoAnne Yates 2016-01-28T13:57:11.94-05:00

"Book Review." Yates, JoAnne. Review of Managerial Communication: A Finger on the Pulse, by Paul R. Timm. MIT Sloan Management Review, January 1981.

Dr. JoAnne Yates 2016-01-28T14:15:38.753-05:00

"American Productivity Today and Tomorrow." Yates, JoAnne. Electric Perspectives, October 1979.

Dr. JoAnne Yates 2016-01-28T14:25:52.223-05:00