Design research startup Human Element wants companies to stop selling to ‘users,’ start connecting as people.

Behavioral science can help identify who is open to AI-enhanced insights, helping companies hone their customer experience strategy.

A “stethoscope for an oil well” will test operating conditions and leakage.

A look at intentional and unintentional food adulteration, and why it matters to agricultural supply chains.

A proprietary fit algorithm helped, but ThirdLove's success is really about making life easier for its customers.

How Amazon and others have mastered the art of inversion.

Duo focuses on Mexican businesses; therapeutic wristbands and health data systems for refugees also win top honors.

Top 10 news and research articles for 2018 from MIT Sloan School of Management.

The holiday hotline is a study in successful content marketing.

The businesswomen are the minds behind companies like Blendoor, ThirdLove, and RockPaperRobot.