Press Source: Fast Company

Don't rely on frictionless interactions if you want business traction

"Good friction is a touch point along the journey to a goal that gives humans the agency and autonomy to improve choice."

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Press Source: Fortune Italia (Video)

Gosline: AI e customer experience, le regole di una rivoluzione

"I think that the potential of the metaverse for customer experience is immense. ... it allows customers to co-create."

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Press Source: WGBH | Basic Black

Kids of color and STEM

Dr. Renee Richardson Gosline discusses STEM/STEAM and getting kids of color interested, into programs, and potential future opportunities.

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Press Source: Yahoo Finance (Video)

Corporate backlash on Trump is 'good business': Expert

" is good business to take a stand."

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