" ... helping employees to accept new technologies is just as important as making sure the systems work in the first place."

Nov 28, 2021

While...workplace hierarchies can impede learning efforts, there are strategies to bolster the success of training initiatives.

Jun 30, 2021

"The promise of these technologies is that they're going to automate a lot of practices and processes, but they don't do that perfectly."

Jun 4, 2021

"If you want to get value out of new digital technology, you need to allow local teams to adapt the technology to their setting."

Jun 3, 2021