Executive Education Course

Systematic Innovation of Products, Processes, and Services

This business process improvement course introduces a structured approach to design and customer analysis processes that draws on important trends that have become essential to successful innovation in today’s businesses: the digitization of all business processes; the blending of product and service into integrated solutions; considerations around environmental sustainability; and the use of globally-distributed teams.

  • Oct 23-27, 2023
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Executive Education Course

Mastering Design Thinking

Design thinking is a powerful process of problem solving that begins with understanding unmet customer needs. From that insight emerges a process for innovation that encompasses concept development, applied creativity, prototyping, and experimentation. When design thinking approaches are applied to business, the success rate for innovation improves substantially.

  • Mar 30-Jun 29, 2023
  • Jun 8-Sep 7, 2023
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