"Playing the Maintenance Game: How Mental Models Drive Organizational Decisions."

Carroll, John S., John D. Sterman and Alfred A. Marcus. In Debating Rationality: Nonrational Aspects of Organizational Decision Making, 99-121. Ithaca, NY: Cornell University Press, 1998. Download Paper.

"Expert Knowledge Elicitation for Improving Mental and Formal Models."

Ford, David N. and John D. Sterman. System Dynamics Review Vol. 14, No. 4 (1998): 309-340. Access paper through MIT Libraries.

"Towards Evaluation of Systems Thinking Interventions: A Case Study."

Cavaleri, Steven, and John D. Sterman. System Dynamics Review Vol. 13, No. 2 (1997): 171-186. Access paper through MIT Libraries.

"Superstitious Learning."

Sterman, John D. The Systems Thinker, May 1997.

"Unanticipated Side Effects of Successful Quality Programs: Exploring a Paradox of Organizational Improvement."

Sterman, John D, Nelson P. Repenning, and Fred Kofman. Management Science Vol. 43, No. 4 (1997): 503-521. Download Technical Documentation. Download Paper.

"Mode Locking and Entrainment of Endogenous Economic Cycles."

Haxholdt, Christian, Christian Kampmann, Erik Mosekilde and John D. Sterman. System Dynamics Review Vol. 11, No. 3 (1995): 177-198. Access paper through MIT Libraries.