"What do Organizational Ombuds Do? And Not Do?"

Rowe, Mary, Timothy Hedeen and Jennifer Schneider. The Independent Voice. International Ombudsman Association, September 2020.

"A Framework for Communicating How Organizational Ombuds Help to Manage Risk."

Rowe, Mary, Timothy Hedeen, and Jennifer Schneider, MIT Sloan Working Paper 5812-19. Cambridge, MA: MIT Sloan School of Management, January 2019.

"Learning about Negotiating Intangibles – for Ill and for Good."

Rowe, Mary. Negotiation Journal Vol. 35, No. 1 (2019): 227-229.

"Micro-inequities in Medicine."

Silver, Julie K., Mary Rowe, Michael S. Sinha, Diana M. Molinares, Nancy D. Spector, and Debjani Mukherjee. Physical Medicine and Rehabilitation Vol. 10, No. 10 (2018): 1106-1114. Download paper.

"Fostering Constructive Action by Peers and Bystanders in Organizations and Communities."

Rowe, Mary. Negotiation Journal Vol. 34, No. 2 (2018): 137-163. Note. Download Preprint.

"The Functions of an Organizational Ombuds."

Rowe, Mary and Howard Gadlin, Working Paper. 2018.