"The Several Purposes of the OO Crystal Ball."

Rowe, Mary. Journal of the Ombudsman Association Vol. 3, No. 2 (2010): 1-12.

"Concerns about Bullying at Work as Heard by Organizational Ombudsmen."

Cummings, Lydia, and Mary Rowe. Perspectives at Work Vol. 14, No. 1/2 (2010): 15-18. Download Paper.

"Identifying and Communicating the Usefulness of Organizational Ombuds, with Ideas about OO Effectiveness and Cost Effectiveness."

Rowe, Mary. Journal of the International Ombudsman Association Vol. 3, No. 1 (2010): 1-28.

"Ombudsman."

Rowe, Mary, and Howard Gadlin. In Oxford International Encyclopedia of Peace, edited by Nigel J. Young, Oxford, UK: Oxford University Press, 2010.

"An Organizational Ombuds Office in a System for Dealing with Conflict and Learning from Conflict, or 'Conflict Management System'."

Rowe, Mary. Harvard Negotiation Law Review Vol. 14, (2009): 279-288. Download Paper.

"Bystander Training within Organizations."

Scully, Maureen, and Mary Rowe. Journal of the International Ombudsman Association Vol. 2, No. 1 (2009): 89-98.