"What is it like to be an Organization Ombudsperson?"

Rowe, Mary. Perspectives on Work Vol. 1, No. 2 (1998): 60-64.

"Conflicts of Interest Arising from Personal Relationships."

Rowe, Mary. MIT Faculty Newsletter, September 1997.

"​Dispute Resolution in the Non-union Environment: An Evolution Toward Integrated Systems for Conflict Management?"

Rowe, Mary. In Workplace Dispute Resolution, edited by Sandra Gleason, 79-106. East Lansing, MI: Michigan State University Press, 1997.

"An Effective, Integrated Complaint Resolution System."

Rowe, Mary. In Sexual Harassment on Campus, edited by Bernice R. Sandler and Robert J. Shoop, 202-213. Boston, MA: Allyn & Bacon, 1996.

"​Dealing with Harassment: A Systems Approach."

Rowe, Mary. In Sexual Harassment: Perspectives, Frontiers, and Response Strategies, Women & Work, edited by Margaret Stockdale, 241-271. Thousand Oaks, CA: Sage Publications, Inc., 1996.

"Options, Functions, and Skills: What the Organizational Ombudsperson Might Want to Know."

Rowe, Mary. Negotiation Journal Vol. 11, No. 2 (1995): 103-114. Download Paper.

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