"Genre Systems: Chronos and Kairos in Communicative Interaction."

Yates, JoAnne and Wanda J. Orlikowski. In The Rhetoric and Ideology of Genre: Strategies for Stability and Change, 103-121. Cresskill, NJ: Hampton Press, 2002.

"Genre Systems: Structuring Interaction through Communicative Norms."

Yates, JoAnne, and Wanda J. Orlikowski. Journal of Business Communication Vol. 39, No. 1 (2002): 13-35.

"Genre Taxonomy: A Knowledge Repository of Communicative Actions."

Yoshioka, Takeshi, George Herman, JoAnne Yates, and Wanda J. Orlikowski. ACM Transactions on Information Systems Vol. 19, No. 4 (2001): 431-456.

"Sloan 2001: A Virtual Odyssey."

Yates, JoAnne, Wanda Orlikowski, and Nils Fonstad. In Our Virtual World: The Transformation of Work, Play, and Life Via Technology, 191-218. Hershey, PA: Idea Group Publishing, 2001.

"Business Use of Information and Technology from 1880-1950."

Yates, JoAnne. 107-135. Oxford, UK: Oxford University Press, 2000.

Information Technology and Organizational Transformation: History, Rhetoric and Practice.

Yates, JoAnne and John Van Maanen (Eds.). Newbury Park, CA: Sage Publications, 1999.