"Communication for Management."

Yates, JoAnne. MIT Sloan Management Review, July 1983.

"Communication - On Target."

Yates, JoAnne. MIT Sloan Management Review, January 1983.

"Electronic Mail: How will It Change Office Communication? How Can Managers Use It Effectively?"

Stein, Judith, and JoAnne Yates. In Information Systems and Business Communication, 99-105. American Business Communication Association, 1983.

"Book Review."

Yates, JoAnne. Review of Guide to Managerial Communication, by Mary Munter. MIT Sloan Management Review, July 1982.

"From Press Book and Pigeonhole to Vertical Filing: Revolution in Storage and Access Systems for Correspondence."

Yates, JoAnne. Journal of Business Communication Vol. 19, No. 3 (1982): 5-26.

"Historical Lessons for the Automated Office."

Yates, JoAnne, and M. Lynne Markus. Computer Decisions Vol. 14, (1982): 116-119.