"The Role of Store Execution in Managing Product Availability."

Ton, Zeynep. Harvard University, Graduate School of Business Administration, 2002.

"The Achilles Heel of Supply Chain Management."

Raman, Ananth, Nicole DeHoratius and Zeynep Ton. Harvard Business Review, May 2001.

"Execution: The Missing Link in Retail Operations."

Raman, Ananth, Nicole DeHoratius and Zeynep Ton. California Management Review Vol. 43, No. 3 (2001): 136-152.