"In the Age of Online Shopping, Don’t Count out Brick-and-Mortar Stores."

Chatterjee, Sharmila C. USA Today, November 29, 2019.

"How AI is Helping Companies Break Silos."

Latinovic, Zoran and Sharmila C. Chatterjee. MIT Sloan Management Review, September 24, 2019.

"Customer Centricity in the Digital Age."

Latinovic, Zoran and Sharmila C. Chatterjee. MIT Sloan Management Review, May 30, 2019.

"Artificial Intelligence Helps Salespeople Get Back to What They Do Best – Selling."

Latinovic, Zoran and Sharmila C. Chatterjee. The Hill, February 21, 2019.

"Holiday Shopping was Biggest in Years, but not Every Retailer Should Celebrate."

Chatterjee, Sharmila C. Boston Business Journal, January 10, 2019.

"Algo Retailing: The New Frontier to Unlocking Exponential Value."

Pal, Pratik and Sharmila C. Chatterjee. MIT Sloan Management Review, November 15, 2018.