"The Obstacles to Creating Good Jobs."

Ton, Zeynep. Harvard Business Review, May 2023.

"U.S. Railroads and the Pitfalls of Systematic Understaffing."

Silver, Amanda and Zeynep Ton. Harvard Business Review, December 9, 2022.

"Paypal and the Financial Wellness Initiative."

Zeynep, Ton and Sarah Kalloch. In MIT Sloan School of Management Case 21-202, November 2022.

"Give Service Workers Stable Schedules."

Kalloch, Sarah, Amanda Silver, and Zeynep Ton. Harvard Business Review, March 29, 2022.

"The Effect of Unstable Schedules on Unit and Employee Productivity."

Hashemian, Mahdi, Zeynep Ton, and Hazhir Rahmandad, MIT Sloan Working Paper 6056-19. Cambridge, MA: MIT Sloan School of Management, September 2021.

"If Higher Pay Is Profitable, Why Is It So Rare? Modeling Competing Strategies in Mass Market Services."

Rahmandad, Hazhir, and Zeynep Ton. Organization Science Vol. 31, No. 5 (2020): 1053-1071. Supplementary Materials.