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This report by Fei Qin, an Associate Professor in Management at the University of Bath, and Thomas A. Kochan, the George M. Bunker Professor at the MIT Sloan School of Management, describes what the authors believe to be a state‐of‐the‐art learning system at IBM Corporation and traces the effects of...
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How do women in low-wage service-sector jobs respond to unemployment? That's a question Claire C. McKenna explored in her recent doctoral dissertation in the MIT Institute for Work and Employment Research (IWER) PhD program.
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Distinguished scholars from across the U.S., Canada, and Europe came together at the MIT Sloan School of Management in early June for a two-day conference in honor of Professor Susan S. Silbey.
The Journal of the International Ombuds Association (JIOA) has announced plans for a special issue focused on the scholarly contributions of MIT Sloan Adjunct Professor Mary P. Rowe and their impact on our understanding of the ombuds profession.
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MIT Sloan Adjunct Professor Mary P. Rowe, a pioneer in the organizational ombuds profession, has made many of the articles she has written over her career freely available on her personal webpages at MIT Sloan.
New Report on U.S. Workers' Organizing Efforts and Collective Actions
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How does access to a generative AI tool affect work in a call center? That was a research question addressed by MIT Sloan Professor Danielle Li at a recent session of the MIT Institute for Work and Employment Research (IWER) weekly seminar series.
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New research finds that measuring the extent to which workers have as much say on the job as they think they deserve is an important aspect of evaluating job quality. In a survey of workers, a larger "voice gap" for workers was statistically associated with their having lower levels of job satisfact...
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Until recently, the link between having a say in the workplace and workers’ job satisfaction and well-being had not been empirically demonstrated by researchers. Now, a new journal article coauthored by scholars from the MIT Institute for Work and Employment Research (IWER) addresses that question.
