A new study finds that artificial intelligence has been adopted unevenly in the U.S., with use clustered in large companies, industries such as manufacturing and health care, and certain cities.

Top tech leaders are spending less time collaborating with peers and more time meeting customers and developing innovations.

Employees should know how generative artificial intelligence works, how companies are using it, and how it compares to other advanced analytics tools.

As artificial intelligence takes off, all companies should be thinking about value creation, value capture, and value delivery.

Less-experienced contact center agents become more productive with assistance from generative artificial intelligence, a new study finds.

Practical advice for leaders on rooting out toxic culture and seeking gains from artificial intelligence and operations improvements.

Manage the expectations of the organization, encourage cross-functional collaboration, and prove the value of digital strategy to overcome resistance to change.

Maintaining relationships with distant contacts takes work but results in a more diverse network and increased access to economic opportunities.

Plus, a new series on developing a healthy corporate culture.

The LIHEAP formula for calculating energy aid was written in the 1980s. Researchers propose a solution that recognizes the cost of cooling a warming south.