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Will Whole Foods in Arlington, elsewhere sacrifice brand for customer convenience?
“If they keep attacking the prices and attracting consumers, do they have enough supply of the really high quality that people expect?”
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Customer experience, not discounts, is the answer to the brick-and-mortar problem: A conversation with Sharmila Chatterjee
Instead of investing where they need to most, many retailers have fallen into the price discount trap...
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At a tough time for department stores, new Nordstrom goes big
Department stores have been struggling...there is still a place for them if they can give customers what they’re looking for.
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Webinar: Using new tech to break down silos
How can AI facilitate the “three Cs” — communication, coordination, and customization — to achieve more connected and coordinated systems?
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Business plan in hand, a founder starts searching for something to sell
During MIT Sloan's Entrepreneurship Development program st