MIT Sloan Action Learning
H-Lab
H-Lab

H-Lab Faculty

Retsef Levi

J. Spencer Standish (1945) Professor of Management
Associate Professor of Operations Management
Contact Information
Office: E62-562
Tel: (617) 253-4155
Fax: (617) 258-7579
E-mail: retsef@mit.edu
Support Staff

Name: Ariel Brandner
Tel: (617) 253-6605
E-mail: abrandne@mit.edu

Group(s)

Operations Management

System Dynamics

Research Center(s)

MIT Sloan Initiative for Health Systems Innovation

Operations Research Center

General Expertise

Applied math; Applied probability; Business intelligence; Competition; Convergence; Decision making; Facility location; Healthcare operations management; Infrastructures; Inventory; Logistics; Manufacturing management; Manufacturing systems; Mathematical programming; Medical decision making; Medicine; Middle East; Operations management; Operations research; Optimal control; Optimization; Price fixing; Probability; Process control; Production; Project management; Revenue management; Sampling; Statistics; Stochastic modeling; Supply chain management; Terrorism; Vehicle routing

Biography

Retsef Levi is the J. Spencer Standish (1945) Professor of Management and an Associate Professor of Operations Managementat the MIT Sloan School of Management.

Levi’s current research is focused on the design and performance analysis of efficient algorithms for fundamental stochastic and deterministic optimization models that arise in the context of supply chains, revenue management, logistics, and healthcare. These fundamental, multistage stochastic models are typically difficult to solve optimally, both theoretically and in practice. Hence, it is important to develop efficient heuristics that provide provably near-optimal policies for these hard models. Levi has a special interest in cost-balancing techniques, data-driven (sampling-based) algorithms, and modern linear programming-based approximation techniques applied to models in the above domains. In addition, he is interested in stochastic and combinatorial optimization and mathematical programming in their broad definition, especially in their intersection with problems that arise in the context of real-life applications. Levi is affiliated with MIT’s Master of Science Program in Computation for Design and Optimization.

He was born in Tel-Aviv, Israel, and served for about 12 years as an officer in the Israeli Defense Forces. In 2005, he received the Goldstine Postdoctoral Fellowship in Mathematical Sciences awarded by the Mathematical Sciences Department at the IBM T.J. Watson Research Center in Yorktown Heights, New York.

Levi holds a BS in mathematics from Tel-Aviv University and a PhD in operations research from Cornell University.

Full curriculum vitae >>

View complete list of publications (PDF) >>

Web Site: http://web.mit.edu/retsef/www/

Janet Wilkinson

Janet Wilkinson

Senior Lecturer
Director of the Initiative for Health Systems Innovation
Contact Information
Office: E62-490
Tel: (617) 253-7418
E-mail: jwilkin@mit.edu
Support Staff

Name: Brenna Murphy
Tel: (617) 324-7782
E-mail: bcmurphy@mit.edu

Research Center(s)

MIT Sloan Initiative for Health Systems Innovation

General Expertise

Action learning; Entrepreneurship; Government; Healthcare; Healthcare delivery; Startups / Start-ups; System dynamics

Biography

Janet Wilkinson is a Senior Lecturer in Management Science at the MIT Sloan School of Management and the Director of the Initiative for Health Systems Innovation.

Much of her career has been spent at MIT conducting research in System Dynamics, Organizational Learning, and in the educational theory and technology needed to create effective learning environments. She was also the director of two research centers at MIT Sloan, and developed senior executive programs. She currently uses her experience to work with students and senior leaders in global healthcare delivery.

Wilkinson founded an international consulting firm that specialized in developing System Dynamics simulation models, educational programs, and systems thinking consulting and coaching for their clients.  Inc. Magazine ranked her company as one of the fastest growing businesses in the US.

She was an elected member of municipal government, serving as the chair of the Board of Selectmen for a Massachusetts community.  She has served on the Governor’s Local Government Advisory Commission and as a senior board member for the Massachusetts Municipal Association and the Massachusetts Selectmen’s Association.

Wilkinson holds a BA in economics from Boston University, an MEd in computer technology from Lesley University,  and an MEd and ABD from Harvard University in planning and social policy.

Publications

“Building Learning Organizations in Engineering Cultures,” in The Journal of Management in Engineering vol .16, #4, July 2000, pp. 72-83

“Overcoming Organizational Anxiety,” in Organizational Learning at Work, (ed. Sterman, et al), Pegasus Communications, Inc., Waltham, MA, 1998

“Systemic Creation of Organizational Anxiety: an Empirical Study,” Journal of Applied Behavioral Science vol. 33, #4, winter 1997, pp.471-489

“Organizational Learning Style as a Core Capability,” in Organizational Learning and Competitive Advantage (Moingenon and Edmondson, eds.) Sage Press, Thousand Oaks, CA., 1996

“ Understanding Organizations as Learning Systems,” in Sloan Management Review vol.36, #2, winter 1995

“Experimentation in Learning Organizations,” in Modeling for Learning Organizations, Morecroft and Stermand, eds. Productivity Press: Portland, OR. (1994)

“System Dynamics in Education,” System Dynamics Review, vol. 9, #2, summer 1993, pp. 101-112

“Experimentation in Learning Organizations: A Management Flight Simulator Approach,” in European Journal of Operational Research, vol. 59, # 1, pp. 167-182 (1992)

Nicolene Hengen

Nicolene Hengen

Lecturer
Contact Information
Cell: (617) 599-2889
E-mail: nhengen@mit.edu
Group(s)

Operations Management

Research Center(s)

Sociotechnical Systems Research Center

Biography

Nicolene Hengen is a Lecturer in the Sloan School of Management, where she works with Professor Retsef Levi and Senior Lecturer Janet Wilkinson in the Healthcare Action Learning Lab. She is also the Assistant Director for strategy in the Sociotechnical Systems Research Center (SSRC) within the MIT School of Engineering.

In SSRC she works with faculty leadership, senior administrators, and external stakeholders on program management, strengthening and diversifying SSRC's research base, widening SSRC’s intellectual community, and communicating research findings.

From 2010-2013 she served as the managing editor for the new international Journal of Enterprise Transformation and represented MIT in the 2012-2013 Susan Vogt Leadership Fellows Program sponsored by The Boston Consortium.

Nicolene has extensive professional experience in leadership, strategic communications, membership development, and donor stewardship with a variety of international and U.S.-based educational, health, and nonprofit institutions. She is the founder and past president of Roslindale Green & Clean, a national award-winning nonprofit organization that works with the City of Boston and community partners on neglected public spaces in Boston. She also chairs the Roslindale Public Library’s renovation committee, and in April 2015 the City of Boston committed $6.7 million to a gut renovation of the current structure.

Nicolene holds a BA in government from Smith College and an MSPH in public health science from the Tulane School of Public Health and Tropical Medicine.

Contact Us

One Amherst Street
Building E40-196
Cambridge, MA

617-324-9615
actionlearning@mit.edu