Action Learning at MIT Sloan

Initially charged with the development of a new staffing model for the Warmbaths Hospital in Bela Bela, South Africa, Kelsey McCarty, MBA '10, and her GlobalHealth Lab teammates had their task change upon their arrival to focus solely on staffing for the maternity ward, as well as other general recommendations. "We feel that the changes we were making could really help, and on another level, this is a hospital that receives no attention from anyone most of the time," said McCarty. "The staff … had this renewed energy about doing their own work. They were not going to let our efforts be in vain. That kind of energy and commitment was inspiring."