New research shows that people are more likely to trust complicated machine learning models over models that they’re able to understand and troubleshoot.

Uncertainty will abound in 2023. Focus now on resilience, agility, examining external factors, and innovation in artificial intelligence.

Research from MIT Sloan’s Don Sull highlights the ways leadership can identify and address a toxic work culture.

Distributed leadership, toxic work culture, and three other ideas that stood out this year.

From “smart skills” to digital marketing trends, here are the stories readers were drawn to this year.

Key steps to digital transformation include building ecosystems, providing great customer experience, and treating data as a strategic asset.

A new study links physician well-being to the perception that bystanders will intervene when someone is being mistreated in a workplace.

A new book explores the financial success of firms that use digital technologies to boost efficiency and improve customer experience.

What’s missing when employees work from home? Face-to-face interactions that lead to knowledge spillovers — and new patent filings.

Hybrid work offers flexibility and opportunity, but without clear expectations and employee resources, managers risk a divided and disadvantaged workforce.