Operations Management

An expert in corporate governance and operations management, Pounds championed a new generation of MIT Sloan faculty members and served on dozens of corporate boards.

Practical advice for leaders on rooting out toxic culture and seeking gains from artificial intelligence and operations improvements.

A good jobs system prioritizes customers and is designed to maximize employees’ productivity, motivation, and contributions.

Oatly’s Heidi Hackemer shares how practicing bravery and self-care and creating momentum can help leaders encourage purpose-led work in their organizations.

Managers at Cotopaxi, King Arthur Baking Company, and REI discuss balancing purpose and profit.

How do you manage risk and rebound rapidly when catastrophic events strike? MIT Sloan experts offer a systematic approach to organizational resilience.

Key steps to digital transformation include building ecosystems, providing great customer experience, and treating data as a strategic asset.

A new book explores the financial success of firms that use digital technologies to boost efficiency and improve customer experience.

Sensors, advanced analytics, artificial intelligence, and machine learning are poised to remake manufacturing. Here’s a 4-step blueprint for transformation.

How data plays a role in talent, system, culture, and leadership of winning teams.