Court Chilton is a Senior Lecturer at the MIT Sloan School of Management.
He has helped large organizations produce business results from learning, coaching, and enterprise-wide change efforts for the last 20 years. His clients have included GE Capital, Deloitte, Fidelity, MIT, Bank of America, Ixis Asset Management, Novartis, Merck, Genzyme, Shire, TJX, Home Depot, Clifford Chance, and Baker McKenzie.
Court has worked internationally on a wide variety of business-building initiatives: creating “branded client experiences;” relationship management and service improvement; sales training and leadership development; executive education and coaching; implementing Six Sigma; professional practice management, and re-engineering the learning function. In the course of these initiatives, he has also developed computer simulations, on-line 360 feedback, and process-embedded e-learning. He is an effective facilitator and coach for senior management teams.Prior to working for MIT’s Sloan School, Court was a senior vice president of The Forum Corporation, based in New York and Boston. In the course of 14 years at Forum, he was responsible for the firm’s core leadership, teaming, and total quality offerings. He also managed the $20M+ mid-Atlantic region for the firm and several strategic client relationships.
Court has worked with a number of educational institutions to design advanced courses, coach faculty, and develop tools that help link learning with work. He has also served as part of a “coaching faculty” for MBA candidates. In addition, through the District Management Council, he has consulted with educational institutions such as the Montclair (NJ) and Lancaster (PA) Public Schools to raise student achievement, decrease costs, and improve operations.
Between college and graduate school Court worked in book and magazine publishing in a variety of marketing roles. He lives outside Boston with his family. He has served on his town’s Finance Committee and recently completed four years of service on the town’s School Committee.
Court received a BA ( magna cum laude with high honors) from Middlebury College and an MBA from the Tuck School of Business at Dartmouth College.
General Expertise: Action learning; Business education; Business school; Change management; Competitive strategy; Consulting; Customer relationships; Customer satisfaction; Customer service; Distributed leadership; Education; Employee motivation; Executive education; Executive education; Leadership; Leadership; Leadership; Management education; Marketing communication; Motivation; Negotiation; Organizational communications; Organizational culture; Sales and sales processes; Social networks; Strategy; Training; Training programs
For more background on this faculty member's research and academic initiatives, please visit the MIT Sloan faculty directory.
Tel: (617) 253-2212