Four reasons stakeholders don’t trust AI systems, and how companies can overcome them.

Customer data is key as companies seek to create new digital revenue streams. Here’s how to attract and retain a new class of customer.

Prepare early, cater presentations to reach different audiences, and tell compelling stories.

The average tenure of a chief data officer is 30 months. CDOs from Best Buy, State Farm, and Scotiabank share how to best make use of that time, and perhaps extend it.

How retail stores and companies can thrive in the experience economy.

Four ways to make sure your company is on the right side of the digital divide between data-driven companies and those struggling with data strategy.

Launching artificial intelligence initiatives can be a daunting task. Start with these five data monetization capabilities.

Health care is at last embracing the economic power of platforms, especially in data-rich environments. Health tech experts identify four trends to track.

How data plays a role in talent, system, culture, and leadership of winning teams.

Cookies and emojis are out. What’s in: Using artificial intelligence and machine learning to understand social customers in the field and on the fly.