Action Learning
Operations impact stories
Action Learning
Developing a strategy to reduce airport wait times
Computer vision and data analytics can generate real-time information about operations, creating a major opportunity to reduce wait times. In fall 2021, United Airlines asked a team of students in Enterprise Management Lab to develop a strategy for leveraging such technologies to reduce wait times in their airport lobbies.
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Action Learning
Reducing turnaround times for imaging studies
Emergency department (ED) overcrowding is often due to bottlenecks as patients wait for CT scan results. That's why Dr. Miriam Bredella, EMBA '22, set out to reduce turnaround times for ED imaging studies at a major urban hospital for her Organizations Lab project.
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Action Learning
Providing operations help to increase patient treatment rates
Boston Medical Center asked Ops-Lab for help developing a mechanism for deciding which patients to see in person.
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