Ideas Made to Matter Future of Work

A better way to count remote workers

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Government statistics often undercount how many people are working remotely, according to a new study.

Jun 29, 2023
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Ideas Made to Matter Artificial Intelligence

Study: Generative AI helps inexperienced workers

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Less-experienced contact center agents become more productive with assistance from generative artificial intelligence, a new study finds.

Jun 26, 2023
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Ideas Made to Matter Operations Management

The 4 essential choices in a good jobs system

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A good jobs system prioritizes customers and is designed to maximize employees’ productivity, motivation, and contributions.

Jun 6, 2023
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Ideas Made to Matter Labor

The importance of age-friendly jobs

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A new study finds that occupations are becoming more age-friendly — but older workers don’t always benefit.

Dec 19, 2022
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Ideas Made to Matter Artificial Intelligence

Report finds employees embrace AI when they see its value

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A new study from MIT Sloan Management review finds many employees use AI without realizing it — and without realizing how it benefits them.

Nov 16, 2022
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Ideas Made to Matter Digital Economy

10 capabilities to accelerate digital transformation

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Key steps to digital transformation include building ecosystems, providing great customer experience, and treating data as a strategic asset.

Nov 9, 2022
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Ideas Made to Matter Artificial Intelligence

How AI really changes the way we work

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A new book shows that successful firms are using artificial intelligence to complement human workers, not replace them.

Oct 31, 2022
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Ideas Made to Matter Artificial Intelligence

MIT Sloan research on AI and machine learning

An AI productivity boom is coming. Here’s what managers need to know to roll out intelligent technology that’s ethical and worker-centric.

Oct 26, 2022
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Ideas Made to Matter Labor

4 ways to respond when workers want to organize

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MIT Sloan’s Thomas Kochan shares insights and actions to help executives better understand the employee organization landscape.

Sep 29, 2022
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Ideas Made to Matter Future of Work

Study: Firms equipped for remote work fare better

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Remote work practices help companies hedge against operational risk, and are tied to more IT investment in general.

Jul 26, 2022
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