Operations Management

What we learned about hybrid work this year, and what to do next.

Dropbox CEO Drew Houston on his company’s “virtual first” approach, hiring opportunities, and building your own operations plan.

New technologies are upsetting status structures in the workplace. How can managers introduce them without driving a wedge between coworkers?

Companies like Slack and Adidas use machine learning and predictive algorithms to boost their key performance indicators. Here are seven traits of advanced users.

Here are the skills and behaviors you need to be an effective manager of digital business, and the four weak spots standing in your way.

A good job requires more than higher pay; employees want to be challenged and to contribute to problem-solving.

Data storytelling, the Beer Game, and three more popular ideas.

Frequent check-ins, a redesign mindset, empathetic leadership, and empowered teams are a few keys to employee success during the COVID-19 pandemic.

MIT Sloan doctoral candidate Alex Kowalski is researching practical ways to improve warehouse jobs.

Firms disrupted by the coronavirus pandemic must position themselves for recovery. The military’s OODA process can help.