How can social platforms protect kids from hateful speech?
Researchers analyzed 110 million YouTube comments. Their recommendation: Use algorithms to hide toxic speech, then follow up with human review.
Faculty
Catherine Tucker is the Sloan Distinguished Professor of Management and a Professor of Marketing at MIT Sloan. She is the faculty director of the EMBA program. She has also been the Chair of the MIT Sloan PhD Program.
Her research interests lie in how technology allows firms to use digital data and machine learning to improve performance, and in the challenges this poses for regulation. Tucker has particular expertise in online advertising, digital health, social media, and electronic privacy. Her research studies the interface between marketing, the economics of technology, and law.
She has received an NSF CAREER Award for her work on digital privacy, the Erin Anderson Award for an Emerging Female Marketing Scholar and Mentor, the Garfield Economic Impact Award for her work on electronic medical records, the Paul E. Green Award for contributions to the practice of Marketing Research, the William F. O'Dell Award for most significant, long-term contribution to Marketing, and the INFORMS Society for Marketing Science Long Term Impact Award for long-run impact on marketing.
She is a cofounder of the MIT Cryptoeconomics Lab which studies the applications of blockchain. She has been a Visiting Fellow at All Souls College, Oxford. She has testified to Congress regarding her work on digital privacy and algorithms, and presented her research to the OECD, World Bank, IMF and the ECJ.
Tucker is senior editor at Marketing Science. She has been coeditor at Quantitative Marketing and Economics and associate editor at Management Science, Marketing Science, and the Journal of Marketing Research. She is the codirector of the program on Digital Economics and Artificial Intelligence at the National Bureau of Economic Research.
She teaches MIT Sloan's course on Pricing and the EMBA course "Marketing Management for the Senior Executive." She has received the Jamieson Prize for Excellence in Teaching as well as being voted "Teacher of the Year" at MIT Sloan.
She holds a PhD in economics from Stanford University and a BA from the University of Oxford.
Tucker, Catherine. In Fair by Design, edited by Alex Teyteboym and Scott Kominers. Forthcoming.
Marthews, Alexander and Catherine Tucker. International Journal of Research in Marketing. Forthcoming.
Chiou, Lesley and Catherine Tucker. Management Science Vol. 68, No. 2 (2022): 866-882. SSRN .
Ananthakrishnan, Uttara M., and Catherine E. Tucker, MIT Sloan Working Paper 6508-21. Cambridge, MA: MIT Sloan School of Management, January 2022.
Sen, Ananya and Catherine Tucker. Journal of Marketing Research Vol. 59, No. 1 (2022): 211–229.
Cecere, Grazia, Clara Jean, Vincent Lefrere, and Catherine E. Tucker, MIT Sloan Working Paper 6510-21. Cambridge, MA: MIT Sloan School of Management, October 2021.
Researchers analyzed 110 million YouTube comments. Their recommendation: Use algorithms to hide toxic speech, then follow up with human review.
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