Mary Rowe

Faculty

Mary Rowe

About

Mary Rowe is an Adjunct Professor of Negotiation and Management at the MIT Sloan School of Management. If you are interested in a particular article or topic in Rowe's publications, click here.

As a conflict management specialist and an expert in interpersonal negotiations, Rowe hears from hundreds of people a year about serious conflicts and concerns. She served for 42 years as an organizational ombuds reporting directly to five presidents of MIT.

Her research interests focus on the uses of power in interpersonal negotiations; harassment; dispute resolution system design; and coping with difficult people. She is especially interested in the role of “bystanders” in helping to affirm professional and productive behavior within organizations. Rowe taught Negotiations and Conflict Management for many years—and consults widely to corporations, academic institutions, and government agencies. Her writing probes the subtle inequities experienced by people who are nontraditional in any context, micro-affirmations, conflicts of interest, and other classic workplace problems.

Rowe holds a BA in history from Swarthmore College and a PhD in economics from Columbia University. 

Honors

Rowe’s Negotiation Journal articles made free for a limited time

Publications

"Consider Generic Options When Complainants and Bystanders Are Fearful."

Rowe, Mary, MIT Sloan Working Paper 6259-21. Cambridge, MA: MIT Sloan School of Management, February 2021.

"BELONGING—The Feeling That We 'Belong' May Depend in Part on 'Affirmations'."

Rowe, Mary, MIT Sloan Working Paper 6452-21. Cambridge, MA: MIT Sloan School of Management, 2021.

"Thinking About the Most Serious Cases Reported by Organizational Ombuds."

Rowe, Mary, Timothy Hedeen, and Jennifer Schneider. The Independent Voice. International Ombudsman Association, September 2020.

"What do Organizational Ombuds Do? And Not Do?"

Rowe, Mary, Timothy Hedeen and Jennifer Schneider. The Independent Voice. International Ombudsman Association, September 2020.

"Supporting Bystanders: See Something, Say Something is Not Enough."

Rowe, Mary, MIT Sloan Working Paper 5897-20. Cambridge, MA: MIT Sloan School of Management, January 2020.

"A Framework for Communicating How Organizational Ombuds Help to Manage Risk."

Rowe, Mary, Timothy Hedeen, and Jennifer Schneider, MIT Sloan Working Paper 5812-19. Cambridge, MA: MIT Sloan School of Management, January 2019.

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Recent Insights

Press

'Negotiation Journal' unlocks MIT Sloan professor’s research and articles

Decades of negotiation and conflict management research and articles written by one of MIT’s leading experts, Mary Rowe, are now freely available.

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Ideas Made to Matter

Revisiting a classic negotiation framework

Insights into attitudinal restructuring and intra-organizational negotiations still hold the key to positive outcomes.

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