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IWER Artificial Intelligence

Generative AI and Worker Productivity

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How does access to a generative AI tool affect work in a call center? That was a research question addressed by MIT Sloan Professor Danielle Li at a recent session of the MIT Institute for Work and Employment Research (IWER) weekly seminar series.

Apr 16, 2024
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IWER Artificial Intelligence

Generative AI and Worker Voice

Much has been written about the potential impact of generative AI in the workplace, but the perspective of one set of key stakeholders has often been left out: workers themselves. What’s more, research has found that incorporating the perspective of end users such as workers into the development an...

Apr 5, 2024
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Action Learning Sustainability

Working toward a zero-waste-to-landfill goal

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Takeda is a global biopharmaceutical corporation with an ambitious zero-waste-to-landfill goal. BioLife, a subsidiary of Takeda, sought to develop prioritized recycling strategies in support of Takeda’s sustainability pledge and goals. A team of three Sustainable Business Lab (S-Lab) students tackle...

Jan 22, 2024
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