How does access to a generative AI tool affect work in a call center? That was a research question addressed by MIT Sloan Professor Danielle Li at a recent session of the MIT Institute for Work and Employment Research (IWER) weekly seminar series.

Much has been written about the potential impact of generative AI in the workplace, but the perspective of one set of key stakeholders has often been left out: workers themselves. What’s more, research has found that incorporating the perspective of end users such as workers into the development an...

Hint: They Involve food.

New research finds that when U.S. companies switched away from standardized pay rates for blue-collar jobs in the late 1970s and 1980s, workers’ real wages declined.

Three members of the faculty of the MIT Institute for Work and Employment Research (IWER) have received seed grants from MIT to produce papers exploring some of the societal impacts of generative artificial intelligence.

The September 2023 issue of the IWER newsletter "Fostering Economic Mobility Through Good Jobs," is now available online.

Is working from home good for employees? New research finds that the answer depends on the circumstances—and in particular, whether at-home work is replacing time in the office or adding to it.

In an effort to attract a diverse pool of talented candidates, many contemporary U.S. employers seek to craft gender-neutral job postings by editing language in the postings that may have masculine or feminine connotations. But how much difference do such practices make in reality? Not that much, su...

New research by MIT Sloan Professor Paul Osterman finds more than one in ten U.S. workers are contract employees—and that they earn less on average than comparable employees in standard jobs and receive less company-provided training.