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IWER Artificial Intelligence

Generative AI and Worker Voice

Much has been written about the potential impact of generative AI in the workplace, but the perspective of one set of key stakeholders has often been left out: workers themselves. What’s more, research has found that incorporating the perspective of end users such as workers into the development an...

Apr 5, 2024
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IWER Artificial Intelligence

Generative AI and Worker Productivity

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How does access to a generative AI tool affect work in a call center? That was a research question addressed by MIT Sloan Professor Danielle Li at a recent session of the MIT Institute for Work and Employment Research (IWER) weekly seminar series.

Apr 16, 2024
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Center for Development & Entrepreneurship Communications

Leveraging the Power of Communication, Branding and Storytelling

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The success stories of Swvl, Andela, BRCK, Sanergy, and countless others underscore the profound impact of effective communication. They remind us that a strong brand can propel a startup from obscurity to iconic status. They show us that storytelling forges connections that transcend borders and to...

Oct 28, 2023
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