The women’s fashion retailer is doubling down on catalogs and making stores the center of the customer experience.

Jacklyn Dallas’ worst idea involved an iPhone and a “uniquely unappetizing” banana.

What is transparency, how does it differ from visibility, who’s demanding it, and how can it boost ESG ratings and consumer trust.

Leaders from Peloton, Etsy, and Diageo talk direct-to-consumer, data, shipping, and achieving the ultimate customer experience.

With batting cages, celebrity fashion shows, and private brands, Dick’s Sporting Goods is breathing new life into brick and mortar.

Jacklyn Dallas on time management, learning from feedback, and staying true to yourself.

First: Don’t tie yourself to a solution before you’ve got a problem.

And why its CEO used to work as a baggage handler.

Don't be afraid of a bad review. Instead, distinguish your product, find your niche, and build goodwill.

New research shows social media advertising can spread falsehoods or amplify facts.