John S. Carroll


John S. Carroll

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John Carroll is the Gordon Kaufman Professor of Management, Emeritus and a Professor Post Tenure of Work and Organization Studies at the MIT Sloan School of Management. He was also Professor of Engineering Systems until 2015 and served as Co-Director of MIT's Lean Advancement Initiative (LAI) 2003-2013.

Carroll is an excellent source for information on individual and group decision making, with a focus on its relationship to organizational learning and change practices such as self-assessment and root cause analysis. His recent work focuses on industries that manage significant hazards, such as nuclear power, petrochemicals, and healthcare. He has examined the relationships among leadership, management philosophies, teamwork, mental models, safety culture, and human performance improvement.

Carroll holds a BS in physics from MIT, as well as an MA and a PhD in social psychology from Harvard University. 


"A Cognitive-Process Analysis of Taxpayer Compliance."

Carroll, John S. In Taxpayer Compliance, Volume 2: Social Science Perspectives, 228-270. Philadelphia, PA: University of Pennsylvania Press, 1989.

"A Method for Measuring the Effectiveness of Simulation-Based Team Training for Improving Communication Skills."

Blum, Richard H., Daniel B. Raemer, John S. Carroll, Ronald L. Dufresne and Jeffrey B. Cooper. Anesthesia and Analgesia Vol. 100, No. 5 (2005): 1375-1380.

"A Psychological Approach To Deterrence: The Evaluation Of Crime Opportunities."

Carroll, John S. Journal of Personality and Social Psychology Vol. 36, No. 12 (1978): 1512-1520.

"A Voice is Worth a Thousand Words: The iImplications of the Micro-Coding of Social Signals in Speech for Trust Research."

Waber, Benjamin, Michele Williams, John S. Carroll and Alex Pentland. In Handbook of Research Methods on Trust, 249-258. Cheltenham, UK: Edward Elgar Publishing Limited, 2012.

"An Appetizing Look At Law And Psychology."

Carroll, John S. by Lawrence Edwin Abt and Irving R. Stuart (eds.). Contemporary Psychology, 1980.

"An Evaluation of Learning in the Bilateral Winner's Curse."

Ball, Sheryl B., Max H. Bazerman and John S. Carroll. Organizational Behavior and Human Decision Processes Vol. 48, No. 1 (1991): 1-22.

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