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John S. Carroll
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John Carroll is the Gordon Kaufman Professor of Management and a Professor of Work and Organization Studies at the MIT Sloan School of Management. He was also Professor of Engineering Systems until 2015 and served as Co-Director of MIT's Lean Advancement Initiative (LAI) 2003-2013.
Carroll is an excellent source for information on individual and group decision making, with a focus on its relationship to organizational learning and change practices such as self-assessment and root cause analysis. His recent work focuses on industries that manage significant hazards, such as nuclear power, petrochemicals, and healthcare. He has examined the relationships among leadership, management philosophies, teamwork, mental models, safety culture, and human performance improvement.
Carroll holds a BS in physics from MIT, as well as an MA and a PhD in social psychology from Harvard University.
Publications
"Chapter 3: Three Lenses for Understanding Reliable, Safe and Effective Organizations: Strategic Design, Political, and Cultural Approaches."
Carroll, John S. In Organizing for Reliability: A Guide for Research and Practice, edited by Karlene H. Roberts, Ranga Ramanujam, Stanford, CA: Stanford University Press, 2018.
"Transformation of the US Army Behavioral Health System of Care: An Organizational Analysis Using the 'Three Lenses'."
Srinivasan, Jayakanth, Julia DiBenigno, and John S. Carroll. Journal of Organizational Behavior Education Vol. 10, (2018): 5-28.
"Chapter 7: Understanding Safety Management Through Strategic Design, Political, and Cultural Approaches."
Carroll, John S. In How Could This Happen? Managing Errors in Organizations, edited by Jan U. Hagen, 129-148. Cham, Switzerland: Palgrave Macmillan, 2018.
The Value of Social, Behavioral, and Economic Sciences to National Priorities.
Leshner, Alan I., John S. Carroll, Ivy Estabrook, Ralph M. Garruto, Kathleen Mullan Harris, Ron Haskins, Edward H. Kaplan, Ronald D. Lee, Robert Moffitt, Duncan Watts, and Yannis C. Yortsos. Washington, DC: National Academies Press, 2017.
"Chapter 5: Safety Culture Assessment and Measurement."
Carroll, John S., David Hofmann, William Hoyle, and Timothy Vogus. In Committee on Offshore Oil and Gas Safety Culture, Strengthening the Safety Culture of the Offshore Oil and Gas Industry, 138-170. Washington, DC: The National Academies Press, 2016.
"Chapter 6: Implementing Change in Offshore Safety Culture."
Carroll, John S., James C. Card, Karlene H. Roberts, Peter K. Velez, and Warner Williams. In Committee on Offshore Oil and Gas Safety Culture, Strengthening the Safety Culture of the Offshore Oil and Gas Industry, 171-199. Washington, DC: The National Academies Press, 2016.