Bystanders play an important role in addressing unacceptable behavior in organizations & communities—but may hesitate to intervene. In a new article, IWER faculty member Mary P. Rowe, who served for almost 42 years as an organizational ombuds reporting directly to five presidents of MIT, draws on her extensive ombuds experience to offer ideas, de-identified examples, and a checklist of questions for hesitant bystanders to consider.
"This article is intended to offer options for hesitant bystanders and for everyone consulted by them," Rowe explains in the abstract to her article. Read more.
"For the Hesitant Bystander Who Learns of Unacceptable Behavior and Wants to be Helpful: A Checklist with Examples and Ideas to Consider." Rowe, Mary, MIT Sloan Working Paper 6746-22. Cambridge, MA: MIT Sloan School of Management, June 2022.